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DISC Model Training Course

DISC Model training on behavioral styles, communication, team dynamics, and conflict resolution for improved workplace effectiveness and collaboration.

Course Title

DISC Model

Course Duration

1 Day

Competency Assessment Criteria

Practical Assessment and Knowledge Assessment

Training Delivery Method

Classroom (Instructor-Led) or Online (Instructor-Led)

Service Coverage

Saudi Arabia - Bahrain - Kuwait - Philippines

Course Average Passing Rate

98%

Post Training Reporting 

Post Training Report(s) + Candidate(s) Training Evaluation Forms

Certificate of Successful Completion

Certification is provided upon successful completion. The certificate can be verified through a QR-Code system.

Certification Provider

Tamkene Saudi Training Center - Approved by TVTC (Technical and Vocational Training Corporation)

Certificate Validity

2 Years (Extendable with additional training hours)

Instructors Languages

English / Arabic / Urdu / Hindi / Pashto

Training Services Design Methodology

ADDIE Training Design Methodology

ADDIE Training Services Design Methodology (1).png

Course Overview

This comprehensive DISC Model training course equips participants with essential knowledge and practical skills required for understanding behavioral styles, adapting communication approaches, and building effective working relationships through the application of DISC personality profiling. The course covers fundamental DISC principles along with practical techniques for self-awareness development, communication style adaptation, conflict management, and team collaboration to enable professionals to enhance interpersonal effectiveness, reduce miscommunication, and optimize team performance.


Participants will learn to apply proven methodologies including DISC Behavioral Assessment, Communication Style Adaptation, Conflict Resolution strategies, Team Dynamics analysis, and Leadership Style Flexibility to identify personal behavioral preferences, recognize others' styles, adjust communication approaches, and create productive working relationships across diverse personality types. This course combines theoretical concepts with practical applications and real-world case studies to ensure participants gain valuable skills applicable to their professional environment while emphasizing mutual respect, flexibility, and emotional intelligence in workplace interactions.

Key Learning Objectives

  • Understand fundamental DISC model concepts and behavioral dimensions

  • Identify personal DISC behavioral style and preferences

  • Recognize and adapt to different behavioral styles

  • Apply DISC principles to enhance communication effectiveness

  • Manage conflicts using behavioral style understanding

  • Build stronger teams through DISC awareness

  • Adapt leadership approach to different behavioral styles

  • Create positive working relationships across style differences

Group Exercises

  • Style identification practice including (observing behavioral cues, identifying styles, validating interpretations)

  • Communication adaptation role-play including (adjusting approach to different styles, practicing flexibility, receiving feedback)

Knowledge Assessment

  • Technical quizzes on DISC concepts including (multiple-choice questions on style characteristics, matching exercise for strengths and limitations, scenario identification)

  • Scenario-based assessments including (analyzing behavioral situations, recommending communication approaches, solving style-related challenges)

  • Style recognition exercises including (identifying styles from descriptions, predicting behavioral responses, adapting communication)

  • Application evaluation including (assessing communication effectiveness, reviewing adaptation strategies, improving interactions)

Course Outline

1. Introduction to DISC Model

  • DISC model history including (William Marston, behavioral psychology, model development)

  • DISC framework including (Dominance, Influence, Steadiness, Conscientiousness)

  • DISC model purpose including (self-awareness, relationship building, communication improvement)

  • DISC applications including (leadership, teamwork, sales, customer service)

  • Behavioral style versus personality including (observable behavior, situational adaptation, flexibility)


2. Understanding the Four DISC Styles

  • Dominance style including (results-oriented, direct communication, decisive action)

  • Influence style including (people-oriented, enthusiastic communication, relationship focus)

  • Steadiness style including (stability-oriented, supportive communication, consistency preference)

  • Conscientiousness style including (quality-oriented, analytical communication, accuracy focus)

  • Style characteristics including (strengths, limitations, motivators, fears)


3. DISC Assessment and Self-Discovery

  • DISC assessment process including (questionnaire completion, profile interpretation, validation)

  • Personal style identification including (primary style, secondary style, style blend)

  • Self-awareness development including (strength recognition, limitation acknowledgment, blind spot identification)

  • Style validation including (self-reflection, feedback seeking, behavioral observation)

  • Natural versus adapted style including (authentic behavior, situational adjustment, energy consideration)


4. Dominance Style Deep Dive

  • Dominance characteristics including (assertive, competitive, results-driven)

  • Communication preferences including (direct language, bottom-line focus, efficiency)

  • Strengths including (decisiveness, problem-solving, goal achievement)

  • Limitations including (impatience, insensitivity, domineering tendency)

  • Motivators and fears including (challenge motivation, loss of control fear, competence recognition)


5. Influence Style Deep Dive

  • Influence characteristics including (outgoing, enthusiastic, persuasive)

  • Communication preferences including (expressive language, storytelling, relationship emphasis)

  • Strengths including (motivation, networking, creativity)

  • Limitations including (disorganization, over-commitment, lack of follow-through)

  • Motivators and fears including (recognition motivation, rejection fear, social approval)


6. Steadiness Style Deep Dive

  • Steadiness characteristics including (patient, supportive, reliable)

  • Communication preferences including (calm language, listening emphasis, harmony seeking)

  • Strengths including (teamwork, consistency, loyalty)

  • Limitations including (resistance to change, indecisiveness, conflict avoidance)

  • Motivators and fears including (stability motivation, change fear, appreciation need)


7. Conscientiousness Style Deep Dive

  • Conscientiousness characteristics including (analytical, systematic, detail-oriented)

  • Communication preferences including (precise language, data emphasis, logical approach)

  • Strengths including (accuracy, quality focus, problem analysis)

  • Limitations including (perfectionism, over-analysis, critical tendency)

  • Motivators and fears including (quality motivation, criticism fear, competence validation)


8. Case Studies & Group Discussions

  • DISC application success stories including (team improvement, conflict resolution, communication enhancement)

  • Style interaction challenges including (Dominance-Steadiness conflicts, Influence-Conscientiousness tensions, communication breakdowns)

  • Workplace DISC examples including (leadership scenarios, customer service situations, team dynamics)

  • Style adaptation lessons including (flexibility importance, mutual respect, effectiveness improvement)

  • The importance of proper training in developing behavioral style awareness and adaptation capabilities

Practical Assessment

  • Style identification including (behavioral observation, characteristic recognition)

  • Communication adaptation including (style-specific approaches, effectiveness demonstration)

  • Development planning including (self-assessment, goal setting)

  • Application scenarios including (team dynamics, conflict resolution)

Gained Core Technical Skills

Upon successful completion of this course, participants will have gained the following core technical skills:

  • DISC style identification including (personal style recognition, others' style observation, behavioral cue interpretation)

  • Communication adaptation including (style-based adjustment, language modification, approach flexibility)

  • Conflict management including (style-based conflict understanding, resolution strategies, common ground finding)

  • Team collaboration including (style diversity leveraging, complementary strength utilization, inclusive teamwork)

  • Leadership flexibility including (style-based leadership adjustment, motivation adaptation, coaching approaches)

  • Self-awareness development including (strength recognition, limitation acknowledgment, behavioral understanding)

  • Relationship building including (rapport establishment, trust development, effective interaction)

  • Emotional intelligence including (behavioral awareness, empathy demonstration, social skill application)

  • Persuasion techniques including (style-based influence, message adaptation, buy-in creation)

  • Customer service excellence including (customer style recognition, service adaptation, satisfaction enhancement)

Training Design Methodology

ADDIE Training Design Methodology

Targeted Audience

  • Managers leading diverse teams

  • Team Leaders developing collaboration

  • Sales Professionals building client relationships

  • Customer Service Personnel serving diverse customers

  • HR Professionals supporting employee development

  • Project Managers coordinating stakeholders

  • Trainers facilitating learning

  • Professionals seeking interpersonal effectiveness

Why Choose This Course

  • Comprehensive coverage of DISC model from theory to practical application

  • Integration of behavioral psychology with workplace effectiveness

  • Focus on practical application through self-assessment and exercises

  • Development of self-awareness and interpersonal skills

  • Emphasis on communication adaptation and flexibility

  • Exposure to diverse style interactions and scenarios

  • Enhancement of conflict management and team collaboration capabilities

  • Building of behavioral intelligence competencies for professional success

Note

Note: This course outline, including specific topics, modules, and duration, can be customized based on the specific needs and requirements of the client.

Course Outline

1. Introduction to DISC Model

  • DISC model history including (William Marston, behavioral psychology, model development)

  • DISC framework including (Dominance, Influence, Steadiness, Conscientiousness)

  • DISC model purpose including (self-awareness, relationship building, communication improvement)

  • DISC applications including (leadership, teamwork, sales, customer service)

  • Behavioral style versus personality including (observable behavior, situational adaptation, flexibility)


2. Understanding the Four DISC Styles

  • Dominance style including (results-oriented, direct communication, decisive action)

  • Influence style including (people-oriented, enthusiastic communication, relationship focus)

  • Steadiness style including (stability-oriented, supportive communication, consistency preference)

  • Conscientiousness style including (quality-oriented, analytical communication, accuracy focus)

  • Style characteristics including (strengths, limitations, motivators, fears)


3. DISC Assessment and Self-Discovery

  • DISC assessment process including (questionnaire completion, profile interpretation, validation)

  • Personal style identification including (primary style, secondary style, style blend)

  • Self-awareness development including (strength recognition, limitation acknowledgment, blind spot identification)

  • Style validation including (self-reflection, feedback seeking, behavioral observation)

  • Natural versus adapted style including (authentic behavior, situational adjustment, energy consideration)


4. Dominance Style Deep Dive

  • Dominance characteristics including (assertive, competitive, results-driven)

  • Communication preferences including (direct language, bottom-line focus, efficiency)

  • Strengths including (decisiveness, problem-solving, goal achievement)

  • Limitations including (impatience, insensitivity, domineering tendency)

  • Motivators and fears including (challenge motivation, loss of control fear, competence recognition)


5. Influence Style Deep Dive

  • Influence characteristics including (outgoing, enthusiastic, persuasive)

  • Communication preferences including (expressive language, storytelling, relationship emphasis)

  • Strengths including (motivation, networking, creativity)

  • Limitations including (disorganization, over-commitment, lack of follow-through)

  • Motivators and fears including (recognition motivation, rejection fear, social approval)


6. Steadiness Style Deep Dive

  • Steadiness characteristics including (patient, supportive, reliable)

  • Communication preferences including (calm language, listening emphasis, harmony seeking)

  • Strengths including (teamwork, consistency, loyalty)

  • Limitations including (resistance to change, indecisiveness, conflict avoidance)

  • Motivators and fears including (stability motivation, change fear, appreciation need)


7. Conscientiousness Style Deep Dive

  • Conscientiousness characteristics including (analytical, systematic, detail-oriented)

  • Communication preferences including (precise language, data emphasis, logical approach)

  • Strengths including (accuracy, quality focus, problem analysis)

  • Limitations including (perfectionism, over-analysis, critical tendency)

  • Motivators and fears including (quality motivation, criticism fear, competence validation)


8. Case Studies & Group Discussions

  • DISC application success stories including (team improvement, conflict resolution, communication enhancement)

  • Style interaction challenges including (Dominance-Steadiness conflicts, Influence-Conscientiousness tensions, communication breakdowns)

  • Workplace DISC examples including (leadership scenarios, customer service situations, team dynamics)

  • Style adaptation lessons including (flexibility importance, mutual respect, effectiveness improvement)

  • The importance of proper training in developing behavioral style awareness and adaptation capabilities

Why Choose This Course?

  • Comprehensive coverage of DISC model from theory to practical application

  • Integration of behavioral psychology with workplace effectiveness

  • Focus on practical application through self-assessment and exercises

  • Development of self-awareness and interpersonal skills

  • Emphasis on communication adaptation and flexibility

  • Exposure to diverse style interactions and scenarios

  • Enhancement of conflict management and team collaboration capabilities

  • Building of behavioral intelligence competencies for professional success

Note: This course outline, including specific topics, modules, and duration, can be customized based on the specific needs and requirements of the client.

Practical Assessment

  • Style identification including (behavioral observation, characteristic recognition)

  • Communication adaptation including (style-specific approaches, effectiveness demonstration)

  • Development planning including (self-assessment, goal setting)

  • Application scenarios including (team dynamics, conflict resolution)

Course Overview

This comprehensive DISC Model training course equips participants with essential knowledge and practical skills required for understanding behavioral styles, adapting communication approaches, and building effective working relationships through the application of DISC personality profiling. The course covers fundamental DISC principles along with practical techniques for self-awareness development, communication style adaptation, conflict management, and team collaboration to enable professionals to enhance interpersonal effectiveness, reduce miscommunication, and optimize team performance.


Participants will learn to apply proven methodologies including DISC Behavioral Assessment, Communication Style Adaptation, Conflict Resolution strategies, Team Dynamics analysis, and Leadership Style Flexibility to identify personal behavioral preferences, recognize others' styles, adjust communication approaches, and create productive working relationships across diverse personality types. This course combines theoretical concepts with practical applications and real-world case studies to ensure participants gain valuable skills applicable to their professional environment while emphasizing mutual respect, flexibility, and emotional intelligence in workplace interactions.

Key Learning Objectives

  • Understand fundamental DISC model concepts and behavioral dimensions

  • Identify personal DISC behavioral style and preferences

  • Recognize and adapt to different behavioral styles

  • Apply DISC principles to enhance communication effectiveness

  • Manage conflicts using behavioral style understanding

  • Build stronger teams through DISC awareness

  • Adapt leadership approach to different behavioral styles

  • Create positive working relationships across style differences

Knowledge Assessment

  • Technical quizzes on DISC concepts including (multiple-choice questions on style characteristics, matching exercise for strengths and limitations, scenario identification)

  • Scenario-based assessments including (analyzing behavioral situations, recommending communication approaches, solving style-related challenges)

  • Style recognition exercises including (identifying styles from descriptions, predicting behavioral responses, adapting communication)

  • Application evaluation including (assessing communication effectiveness, reviewing adaptation strategies, improving interactions)

Targeted Audience

  • Managers leading diverse teams

  • Team Leaders developing collaboration

  • Sales Professionals building client relationships

  • Customer Service Personnel serving diverse customers

  • HR Professionals supporting employee development

  • Project Managers coordinating stakeholders

  • Trainers facilitating learning

  • Professionals seeking interpersonal effectiveness

Main Service Location

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