ISO 21502 Lead Project Manager Training Course

1. Introduction to Project Management and ISO 21502 Framework

• Project management fundamentals including (project definition, success criteria, value creation, stakeholder expectations)

• ISO 21502:2020 Project Management Guidance including (principles, processes, governance, best practices)

• Project management standards including (PMI standards, PRINCE2, Agile frameworks, hybrid approaches)

• Project Governance including (governance structures, decision-making, accountability, oversight)

• Project management maturity including (capability assessment, maturity models, improvement planning, organizational development)

2. Project Leadership and Organizational Context

• Project Leadership including (leadership styles, team motivation, conflict resolution, performance management)

• Organizational context including (organizational strategy, culture, structure, capabilities)

• Strategic Alignment including (business case development, value proposition, strategic objectives, success measures)

• Stakeholder engagement including (stakeholder identification, analysis, engagement planning, relationship management)

• Project charter including (project authorization, scope definition, success criteria, resource allocation)

3. Project Lifecycle and Stage-Gate Management

• Project Lifecycle Management including (lifecycle phases, stage gates, decision points, milestone planning)

• Project initiation including (project selection, feasibility assessment, resource planning, team formation)

• Project Planning including (scope planning, schedule development, resource planning, risk planning)

• Project execution including (team management, progress monitoring, issue resolution, change control)

• Project closure including (deliverable handover, lessons learned, resource release, benefits realization)

4. Project Scope and Requirements Management

• Scope Management including (scope definition, work breakdown structure, scope control, change management)

• Requirements management including (requirements elicitation, analysis, specification, validation)

• Product and Service Development including (design processes, quality requirements, acceptance criteria, testing)

• Configuration management including (baseline establishment, change control, version management, documentation)

• Deliverable management including (deliverable planning, quality assurance, acceptance procedures, handover processes)

5. Project Time and Schedule Management

• Schedule Management including (activity definition, sequencing, duration estimation, schedule development)

• Critical path method including (network analysis, float calculation, schedule optimization, resource leveling)

• Schedule Control including (progress monitoring, variance analysis, corrective actions, schedule updates)

• Time management tools including (Gantt charts, network diagrams, milestone charts, dashboard reporting)

• Schedule risk management including (uncertainty analysis, contingency planning, buffer management, scenario planning)

6. Project Cost and Financial Management

• Cost Management including (cost estimation, budgeting, cost control, earned value management)

• Financial planning including (business case, funding strategies, cash flow management, financial controls)

• Budget Management including (cost allocation, expenditure tracking, variance analysis, forecasting)

• Value management including (value engineering, cost-benefit analysis, return on investment, value optimization)

• Procurement management including (vendor selection, contract management, supplier relationships, performance monitoring)

7. Project Risk and Issue Management

• Risk Management including (risk identification, analysis, response planning, monitoring and control)

• Risk assessment including (qualitative analysis, quantitative analysis, probability impact assessment, risk prioritization)

• Risk Response Strategies including (risk avoidance, mitigation, transfer, acceptance, contingency planning)

• Issue management including (issue identification, escalation procedures, resolution planning, tracking systems)

• Crisis management including (crisis response, communication protocols, recovery planning, stakeholder management)

8. Project Quality and Performance Management

• Quality Management including (quality planning, quality assurance, quality control, continuous improvement)

• Performance management including (performance metrics, measurement systems, reporting frameworks, improvement actions)

• Quality Standards including (ISO 9001 integration, quality frameworks, audit processes, compliance management)

• Process improvement including (process analysis, optimization opportunities, best practice adoption, standardization)

• Performance optimization including (efficiency improvement, effectiveness enhancement, value maximization, stakeholder satisfaction)

9. Project Resource and Team Management

• Resource Management including (resource planning, allocation, optimization, capacity management)

• Team development including (team formation, skill development, performance management, motivation strategies)

• Human Resource Management including (competency planning, training needs, career development, succession planning)

• Virtual team management including (remote collaboration, communication tools, cultural considerations, performance monitoring)

• Conflict resolution including (conflict identification, mediation techniques, resolution strategies, relationship building)

10. Project Communication and Stakeholder Management

• Communication Management including (communication planning, stakeholder analysis, message development, channel selection)

• Stakeholder engagement including (engagement strategies, influence management, expectation setting, relationship building)

• Project Reporting including (progress reports, dashboard development, executive briefings, status communications)

• Change communication including (change impact, resistance management, adoption strategies, feedback mechanisms)

• External communication including (customer relations, vendor communication, regulatory reporting, public relations)

11. Project Integration and Portfolio Management

• Project Integration Management including (project coordination, interface management, knowledge management, organizational learning)

• Portfolio management including (portfolio alignment, resource optimization, value maximization, strategic balance)

• Program Management including (program governance, benefit realization, interdependency management, synergy creation)

• Organizational project management including (PMO functions, methodology standardization, capability development, maturity enhancement)

• Project knowledge management including (lessons learned, best practice capture, knowledge sharing, organizational memory)

12. Agile and Hybrid Project Management

• Agile Project Management including (Scrum framework, Kanban methods, agile principles, iterative development)

• Hybrid approaches including (traditional-agile integration, methodology selection, tailoring strategies, governance adaptation)

• Adaptive Project Management including (uncertainty management, flexibility planning, continuous adaptation, learning cycles)

• Digital project management including (digital tools, automation, collaboration platforms, remote management)

• Innovation projects including (innovation processes, creativity management, experimentation, prototype development)

13. Project Governance and Compliance

• Corporate Governance including (governance frameworks, board oversight, executive sponsorship, accountability structures)

• Regulatory compliance including (legal requirements, industry standards, audit preparation, compliance monitoring)

• Ethics and Professional Conduct including (ethical decision-making, professional standards, conflict of interest, transparency)

• Audit and assurance including (project audits, quality reviews, compliance assessments, improvement recommendations)

• Documentation management including (project documentation, record keeping, archival systems, knowledge retention)

14. Benefits Realization and Value Management

• Benefits Management including (benefit identification, planning, realization, measurement)

• Value delivery including (value definition, creation strategies, optimization approaches, stakeholder satisfaction)

• Post-Project Evaluation including (success assessment, lesson learned, improvement recommendations, knowledge transfer)

• Change management including (organizational change, adoption strategies, resistance management, sustainability planning)

• Continuous improvement including (performance optimization, process enhancement, capability development, innovation adoption)

15. HSE Integration in Project Management

• Health and Safety Management including (safety planning, risk assessment, incident prevention, regulatory compliance)

• Environmental management including (environmental impact, sustainability planning, resource conservation, waste management)

• Social Responsibility including (stakeholder impact, community engagement, ethical considerations, sustainable development)

• Integrated management systems including (HSE integration, management system alignment, audit coordination, performance monitoring)

• Sustainability projects including (sustainable development, environmental projects, social impact, long-term value)

16. Quality Assurance and Professional Development

• IRCA Certification Requirements including (competency standards, experience requirements, professional conduct, continuing development)

• Project management maturity including (maturity assessment, capability development, improvement planning, organizational evolution)

• Professional Standards including (ethics, competency, continuous learning, professional networking)

• Quality assurance including (methodology compliance, audit processes, improvement systems, best practice adoption)

• Career development including (certification pathways, specialization areas, leadership development, professional growth)

17. Technology and Digital Project Management

• Project Management Technology including (PM software, collaboration tools, automation systems, digital dashboards)

• Digital transformation projects including (technology implementation, change management, digital adoption, performance measurement)

• Data Analytics including (project analytics, predictive modeling, performance dashboards, decision support)

• Artificial intelligence including (AI applications, machine learning, automation opportunities, intelligent systems)

• Future trends including (emerging technologies, methodology evolution, capability development, industry transformation)

18. Case Studies & Group Discussions

• Regional project management scenarios from Middle East operations including (cultural considerations, regulatory environments, stakeholder dynamics)

• Complex project challenges including (multi-national projects, large-scale implementations, high-risk environments, regulatory constraints)

• Project leadership exercises including (team management, stakeholder engagement, crisis management, decision-making)

• ISO 21502 implementation including (standard adoption, methodology integration, governance establishment, capability development)

• The importance of proper training in developing competent project leaders and ensuring organizational project success