Marketing Strategies & Planning Training Course
Comprehensive Marketing Strategies & Planning training aligned with AMA Standards.

Course Title
Marketing Strategies & Planning
Course Duration
5 Days
Competency Assessment Criteria
Practical Assessment and knowledge Assessment
Training Delivery Method
Classroom (Instructor-Led) or Online (Instructor-Led)
Service Coverage
In Tamkene Training Center or On-Site: Covering Saudi Arabia (Dammam - Khobar - Dhahran - Jubail - Riyadh - Jeddah - Tabuk - Madinah - NEOM - Qassim - Makkah - Any City in Saudi Arabia) - MENA Region
Course Average Passing Rate
98%
Post Training Reporting
Post Training Report + Candidate(s) Training Evaluation Forms
Certificate of Successful Completion
Certification is provided upon successful completion. The certificate can be verified through a QR-Code system.
Certification Provider
Tamkene Saudi Training Center - Approved by TVTC (Technical and Vocational Training Corporation)
Certificate Validity
2 Years (Extendable with additional training hours)
Instructors Languages
English / Arabic / Urdu / Hindi
Training Services Design Methodology
ADDIE Training Design Methodology
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Course Overview
This comprehensive Marketing Strategies & Planning training course provides participants with essential knowledge and practical skills required for developing, implementing, and managing effective marketing strategies in dynamic business environments. The course covers fundamental marketing principles along with advanced strategic planning techniques, digital marketing integration, and performance measurement systems necessary for achieving sustainable competitive advantage and business growth.
Participants will learn to apply American Marketing Association (AMA) professional standards, Chartered Institute of Marketing (CIM) best practices, ISO 9001 quality management principles, and GDPR compliance requirements to develop comprehensive marketing strategies. This extensive program combines theoretical foundations with hands-on strategy development, practical digital marketing applications, and real-world case studies to ensure participants develop robust marketing competencies while emphasizing customer-centric approaches, data-driven decision making, and integrated multi-channel strategies across diverse market sectors and business models.
Key Learning Objectives
Master comprehensive marketing strategy development and strategic planning methodologies
Apply market research and consumer behavior analysis techniques for strategic insights
Execute competitive analysis and market positioning strategies for competitive advantage
Implement digital marketing integration and omnichannel strategy development
Develop brand management and brand strategy frameworks for market differentiation
Apply customer relationship management and customer experience optimization techniques
Execute marketing mix optimization and integrated campaign development strategies
Implement performance measurement and marketing analytics for ROI optimization
Develop international marketing strategies and global market expansion approaches
Apply innovation and product development marketing for new market creation
Execute crisis management and reputation marketing for brand protection
Implement sustainable marketing and ethical marketing practices for long-term success
Group Exercises
Strategic planning including (marketing frameworks, competitive analysis, market segmentation, positioning strategies, value proposition development, performance measurement, continuous improvement)
Digital marketing including (digital strategy, content marketing, social media marketing, search optimization, email marketing, analytics implementation, performance optimization, technology integration)
Brand management including (brand strategy, customer experience, relationship management, innovation marketing, crisis management, protection strategies, performance measurement, competitive differentiation)
Campaign development including (campaign planning, message development, channel integration, creative strategy, media planning, performance measurement, optimization strategies, ROI analysis)
Analytics application including (metrics development, data analysis, performance measurement, customer insights, competitive intelligence, optimization strategies, decision support, strategic planning)
Global marketing including (international strategies, cultural adaptation, technology trends, sustainability practices, privacy compliance, agile methodologies, future planning, innovation adoption)
Knowledge Assessment
Marketing strategy fundamentals including (strategic frameworks, planning processes, segmentation strategies, competitive analysis, customer behavior, value proposition development, positioning strategies)
Digital marketing including (digital strategy, content marketing, social media marketing, search marketing, email marketing, marketing automation, digital analytics, performance optimization)
Brand management including (brand strategy, customer experience, CRM systems, product development, service marketing, brand protection, crisis management, relationship building)
Integrated communications including (IMC strategy, advertising campaigns, public relations, event marketing, partnership marketing, campaign optimization, performance measurement, ROI analysis)
Marketing analytics including (metrics development, customer analytics, ROI analysis, digital analytics, market research, performance optimization, continuous improvement, data-driven decision making)
International marketing including (global strategies, emerging technologies, sustainable marketing, privacy compliance, agile marketing, future trends, strategic planning, innovation adoption)
Course Outline
1. Strategic Marketing Fundamentals and Framework
1.1 Marketing Strategy Foundation and Philosophy
Marketing strategy definition including (strategic marketing, tactical marketing, marketing planning, strategic thinking, competitive advantage, value creation, market orientation, customer focus)
Strategic marketing process including (situation analysis, strategy formulation, implementation planning, performance monitoring, strategic control, continuous improvement, adaptation strategies)
AMA standards including (professional ethics, marketing research standards, advertising guidelines, digital marketing principles, customer privacy, professional development, industry best practices)
Marketing philosophy including (production concept, product concept, selling concept, marketing concept, societal marketing concept, relationship marketing, customer experience focus)
Value creation including (customer value, shareholder value, stakeholder value, competitive value, social value, economic value, sustainable value)
Strategic frameworks including (Porter's Five Forces, SWOT analysis, PESTEL analysis, BCG matrix, Ansoff matrix, marketing funnel, customer journey)
Business integration including (corporate strategy alignment, business model integration, cross-functional coordination, resource allocation, performance measurement, stakeholder management)
1.2 Marketing Planning Process and Methodology
Planning framework including (strategic planning, operational planning, tactical planning, contingency planning, scenario planning, resource planning, timeline development)
Situation analysis including (internal analysis, external analysis, competitor analysis, market analysis, customer analysis, SWOT assessment, opportunity identification)
Objective setting including (SMART objectives, marketing goals, performance targets, success metrics, milestone definition, timeline establishment, accountability assignment)
Strategy development including (strategy formulation, option evaluation, resource assessment, risk analysis, implementation planning, performance measurement, success criteria)
Implementation planning including (action planning, resource allocation, timeline development, responsibility assignment, coordination mechanisms, monitoring systems, quality control)
Performance monitoring including (KPI development, measurement systems, tracking mechanisms, reporting procedures, review processes, adjustment protocols, continuous improvement)
Strategic control including (performance evaluation, variance analysis, corrective action, strategic adjustment, learning integration, capability building, competitive response)
1.3 Market Segmentation and Targeting Strategies
Segmentation approaches including (demographic segmentation, psychographic segmentation, behavioral segmentation, geographic segmentation, firmographic segmentation, needs-based segmentation, value-based segmentation)
Segmentation analysis including (market research, data analysis, segment profiling, segment evaluation, attractiveness assessment, accessibility evaluation, actionability testing)
Targeting strategies including (undifferentiated marketing, differentiated marketing, concentrated marketing, micromarketing, niche marketing, mass customization, personalization)
Target market selection including (segment evaluation, selection criteria, resource assessment, competitive analysis, growth potential, profitability analysis, strategic fit)
Positioning strategies including (competitive positioning, value positioning, benefit positioning, attribute positioning, price positioning, quality positioning, brand positioning)
Customer personas including (persona development, behavioral analysis, journey mapping, pain point identification, value proposition alignment, communication preferences, decision factors)
Market dynamics including (market evolution, segment changes, emerging segments, declining segments, cross-segment migration, competitive shifts, opportunity identification)
1.4 Competitive Analysis and Intelligence
Competitive landscape including (competitor identification, competitive mapping, market share analysis, competitive strength assessment, competitive positioning, strategic groups, industry dynamics)
Competitor analysis including (competitor profiling, strategy assessment, strength-weakness analysis, resource evaluation, capability assessment, performance benchmarking, future intentions)
Competitive intelligence including (information gathering, data analysis, intelligence synthesis, insight development, strategic implications, decision support, competitive monitoring)
Competitive strategies including (cost leadership, differentiation, focus strategies, blue ocean strategies, competitive response, defensive strategies, offensive strategies)
Market positioning including (positioning analysis, perceptual mapping, competitive gaps, positioning opportunities, repositioning strategies, brand differentiation, value communication)
Competitive advantage including (sustainable advantage, core competencies, distinctive capabilities, resource advantages, strategic assets, innovation capabilities, customer relationships)
Strategic response including (competitive monitoring, threat assessment, response planning, counter-strategies, market defense, competitive moves, strategic flexibility)
1.5 Customer Behavior and Market Research
Consumer behavior including (buying behavior, decision processes, psychological factors, social influences, cultural factors, personal factors, situational factors)
B2B behavior including (organizational buying, decision-making units, buying process, influencing factors, relationship factors, business requirements, procurement processes)
Market research including (research design, data collection, sampling methods, survey design, interview techniques, observation studies, experimental design)
Research methods including (quantitative research, qualitative research, primary research, secondary research, online research, social listening, behavioral analytics)
Data analysis including (statistical analysis, trend analysis, predictive modeling, segmentation analysis, correlation analysis, regression analysis, factor analysis)
Customer insights including (insight development, customer understanding, behavior patterns, preference analysis, satisfaction drivers, loyalty factors, value perceptions)
Research applications including (market sizing, demand forecasting, brand tracking, customer satisfaction, product testing, advertising effectiveness, campaign evaluation)
1.6 Value Proposition and Positioning Framework
Value proposition including (customer value, unique value, value creation, value communication, value delivery, value capture, competitive value)
Value analysis including (customer needs analysis, benefit identification, cost analysis, value perception, price sensitivity, willingness to pay, value communication)
Positioning strategy including (positioning statement, brand positioning, competitive positioning, category positioning, price positioning, benefit positioning, emotional positioning)
Brand architecture including (brand hierarchy, brand portfolio, brand extensions, sub-brands, master brands, brand relationships, brand strategy)
Messaging framework including (core messages, supporting messages, proof points, communication hierarchy, channel adaptation, audience customization, cultural sensitivity)
Communication strategy including (message development, channel selection, media planning, creative strategy, integration planning, campaign coordination, effectiveness measurement)
Brand equity including (brand awareness, brand associations, perceived quality, brand loyalty, brand value, brand strength, brand performance)
2. Digital Marketing and Technology Integration
2.1 Digital Marketing Strategy and Framework
Digital transformation including (digital strategy, technology adoption, organizational change, capability building, process reengineering, customer experience, competitive advantage)
Digital marketing ecosystem including (owned media, earned media, paid media, shared media, converged media, media integration, channel coordination)
Digital customer journey including (awareness stage, consideration stage, purchase stage, retention stage, advocacy stage, journey mapping, touchpoint optimization)
Technology platforms including (marketing automation, CRM systems, analytics platforms, content management, social media management, e-commerce platforms, integration systems)
Data strategy including (data collection, data management, data analysis, data privacy, data security, data governance, data-driven marketing)
Digital metrics including (digital KPIs, conversion metrics, engagement metrics, reach metrics, attribution models, ROI measurement, performance optimization)
Innovation adoption including (emerging technologies, technology trends, pilot programs, implementation planning, change management, competitive advantage, future readiness)
2.2 Content Marketing and Strategy
Content strategy including (content planning, editorial calendars, content themes, audience alignment, channel optimization, performance measurement, content governance)
Content creation including (content development, storytelling, visual content, video content, interactive content, user-generated content, content curation)
Content distribution including (owned channels, earned channels, paid channels, social platforms, email marketing, SEO optimization, influencer partnerships)
Content optimization including (SEO content, social optimization, mobile optimization, accessibility compliance, performance testing, A/B testing, continuous improvement)
Content performance including (engagement metrics, reach metrics, conversion metrics, brand metrics, SEO metrics, social metrics, ROI measurement)
Content governance including (content guidelines, approval processes, brand compliance, legal compliance, quality control, version management, archive systems)
Content innovation including (emerging formats, new platforms, technology integration, interactive experiences, personalization, artificial intelligence, future trends)
2.3 Social Media Marketing and Management
Social media strategy including (platform selection, audience targeting, content strategy, engagement strategy, community building, influencer partnerships, performance measurement)
Platform optimization including (Facebook marketing, Instagram marketing, LinkedIn marketing, Twitter marketing, YouTube marketing, TikTok marketing, emerging platforms)
Social media advertising including (paid social campaigns, targeting options, ad formats, budget optimization, bid strategies, creative optimization, performance tracking)
Community management including (community building, engagement strategies, customer service, crisis management, brand advocacy, user-generated content, relationship building)
Influencer marketing including (influencer identification, partnership development, campaign management, content collaboration, performance measurement, relationship management, compliance)
Social listening including (brand monitoring, sentiment analysis, trend identification, competitive intelligence, customer insights, crisis detection, opportunity identification)
Social commerce including (social selling, shoppable content, social storefronts, conversion optimization, customer experience, payment integration, performance measurement)
2.4 Search Engine Marketing and Optimization
SEO strategy including (keyword research, on-page optimization, technical SEO, content optimization, link building, local SEO, performance monitoring)
SEM campaigns including (Google Ads, Bing Ads, keyword bidding, ad copy optimization, landing page optimization, conversion tracking, ROI optimization)
Search analytics including (search performance, ranking monitoring, traffic analysis, conversion tracking, competitor analysis, opportunity identification, strategy optimization)
Local marketing including (local SEO, Google My Business, local listings, location-based marketing, review management, local advertising, community engagement)
Voice search including (voice optimization, conversational keywords, featured snippets, local voice search, smart speaker marketing, voice commerce, future trends)
Search experience including (user intent, search journey, mobile search, visual search, search personalization, AI search, search innovation)
Performance optimization including (conversion rate optimization, user experience optimization, mobile optimization, page speed optimization, technical improvements, testing methodologies)
2.5 Email Marketing and Marketing Automation
Email strategy including (email planning, list building, segmentation strategies, personalization, automation workflows, performance optimization, compliance management)
Campaign development including (campaign design, content creation, template optimization, A/B testing, send optimization, performance tracking, continuous improvement)
Marketing automation including (automation platforms, workflow design, lead nurturing, customer journeys, trigger campaigns, behavioral targeting, performance measurement)
Personalization including (dynamic content, behavioral triggers, predictive personalization, AI-powered personalization, customer data utilization, experience optimization)
List management including (list building, data hygiene, segmentation, preference management, deliverability optimization, compliance management, growth strategies)
Email analytics including (open rates, click rates, conversion rates, deliverability metrics, list growth, revenue attribution, campaign ROI, optimization insights)
Compliance management including (GDPR compliance, CAN-SPAM compliance, privacy policies, consent management, data protection, unsubscribe management, legal requirements)
2.6 Digital Analytics and Performance Measurement
Analytics platforms including (Google Analytics, Adobe Analytics, social analytics, email analytics, marketing automation analytics, e-commerce analytics, custom dashboards)
Data collection including (tracking implementation, data layer setup, event tracking, conversion tracking, attribution modeling, data quality, privacy compliance)
Performance metrics including (traffic metrics, engagement metrics, conversion metrics, revenue metrics, customer metrics, brand metrics, competitive metrics)
Attribution modeling including (first-touch attribution, last-touch attribution, multi-touch attribution, data-driven attribution, cross-device tracking, customer journey analysis)
Reporting systems including (dashboard development, automated reporting, executive reporting, stakeholder communication, performance visualization, insight generation)
Data analysis including (trend analysis, cohort analysis, funnel analysis, segmentation analysis, predictive analytics, statistical modeling, machine learning)
Optimization strategies including (A/B testing, multivariate testing, conversion optimization, user experience optimization, performance improvement, ROI enhancement)
3. Brand Management and Customer Experience
3.1 Brand Strategy Development and Management
Brand strategy including (brand vision, brand mission, brand values, brand personality, brand positioning, brand architecture, brand portfolio)
Brand identity including (brand name, logo design, visual identity, brand guidelines, brand voice, brand messaging, brand experiences)
Brand equity including (brand awareness, brand associations, perceived quality, brand loyalty, brand value, brand strength, equity measurement)
Brand positioning including (competitive positioning, category positioning, price positioning, benefit positioning, emotional positioning, cultural positioning, global positioning)
Brand extensions including (line extensions, brand extensions, co-branding, licensing, brand stretching, extension evaluation, risk management)
Brand management including (brand governance, brand guidelines, brand compliance, brand protection, brand monitoring, crisis management, brand evolution)
Brand valuation including (financial valuation, brand worth, asset valuation, investment justification, portfolio optimization, merger considerations, licensing value)
3.2 Customer Experience Strategy and Design
Customer experience including (experience strategy, journey mapping, touchpoint design, experience optimization, personalization, emotional design, service design)
Journey mapping including (customer journey analysis, touchpoint identification, pain point analysis, moment of truth, experience gaps, optimization opportunities)
Experience design including (service design, interaction design, user experience design, customer interface design, omnichannel experience, accessibility design)
Personalization including (customer data utilization, behavioral targeting, dynamic personalization, AI-powered personalization, experience customization, relevance optimization)
Customer feedback including (feedback collection, satisfaction measurement, experience monitoring, voice of customer, sentiment analysis, improvement identification)
Experience optimization including (performance measurement, A/B testing, experience testing, optimization strategies, continuous improvement, innovation integration)
Omnichannel integration including (channel coordination, seamless experience, cross-channel consistency, integration strategies, technology enablement, performance measurement)
3.3 Customer Relationship Management and Loyalty
CRM strategy including (customer data management, relationship building, lifecycle management, retention strategies, loyalty programs, customer value optimization)
Customer segmentation including (value-based segmentation, behavioral segmentation, lifecycle segmentation, predictive segmentation, dynamic segmentation, personalization)
Retention strategies including (churn prevention, loyalty building, satisfaction improvement, value delivery, relationship strengthening, win-back campaigns)
Loyalty programs including (program design, reward structures, engagement strategies, technology platforms, performance measurement, program optimization)
Customer service including (service strategy, service delivery, service quality, service recovery, service innovation, digital service, service excellence)
Customer analytics including (customer lifetime value, churn prediction, behavior analysis, preference modeling, satisfaction measurement, loyalty measurement)
Relationship marketing including (relationship building, trust development, emotional connection, community building, advocacy creation, partnership development)
3.4 Product Development and Innovation Marketing
Innovation marketing including (innovation strategy, new product marketing, technology marketing, disruptive marketing, innovation communication, adoption strategies)
Product development including (market research, concept development, product testing, launch planning, go-to-market strategy, adoption measurement, optimization)
Launch strategies including (launch planning, market preparation, communication strategy, channel strategy, pricing strategy, performance monitoring, success measurement)
Adoption strategies including (early adopter targeting, diffusion strategies, adoption barriers, change management, education strategies, support systems)
Technology marketing including (technology positioning, benefit communication, education strategies, demonstration techniques, trial programs, adoption facilitation)
Innovation communication including (innovation storytelling, benefit articulation, proof points, demonstration strategies, thought leadership, market education)
Market creation including (category creation, demand generation, market education, ecosystem development, standard setting, competitive advantage)
3.5 Service Marketing and Experience Delivery
Service marketing including (service strategy, service positioning, service differentiation, service delivery, service quality, service innovation, service excellence)
Service design including (service blueprint, process design, touchpoint design, technology integration, human factors, quality assurance, continuous improvement)
Service delivery including (service standards, quality control, staff training, technology enablement, performance monitoring, customer feedback, service recovery)
Service quality including (quality dimensions, quality measurement, quality improvement, service standards, performance monitoring, customer satisfaction, loyalty building)
Service innovation including (service development, technology integration, digital transformation, customer co-creation, service ecosystems, competitive advantage)
Service recovery including (failure prevention, recovery strategies, complaint handling, customer retention, relationship repair, improvement implementation)
Service excellence including (excellence frameworks, quality systems, performance measurement, continuous improvement, best practices, competitive differentiation)
3.6 Brand Protection and Crisis Management
Brand protection including (intellectual property protection, trademark management, brand monitoring, counterfeiting prevention, reputation management, legal compliance)
Crisis management including (crisis planning, risk assessment, response strategies, communication management, stakeholder management, recovery planning, learning integration)
Reputation management including (reputation monitoring, reputation building, reputation protection, reputation recovery, stakeholder communication, media relations)
Risk management including (brand risks, market risks, competitive risks, operational risks, regulatory risks, technology risks, mitigation strategies)
Crisis communication including (crisis messaging, stakeholder communication, media management, social media management, internal communication, transparency)
Recovery strategies including (brand recovery, market recovery, customer recovery, relationship recovery, performance recovery, competitive recovery)
Preventive measures including (risk prevention, monitoring systems, early warning systems, preparedness planning, capability building, resilience development)
4. Integrated Marketing Communications and Campaigns
4.1 Integrated Marketing Communications Strategy
IMC framework including (communication strategy, message integration, channel coordination, brand consistency, stakeholder alignment, campaign integration, performance measurement)
Communication objectives including (awareness building, preference creation, purchase intent, behavior change, relationship building, brand building, reputation management)
Message strategy including (core messages, supporting messages, proof points, emotional appeals, rational appeals, call-to-action, message hierarchy)
Channel integration including (paid media, owned media, earned media, shared media, channel synergy, cross-channel optimization, omnichannel approach)
Creative strategy including (creative brief, creative concept, creative execution, brand guidelines, message consistency, creative testing, optimization)
Media planning including (media strategy, media mix, media buying, budget allocation, reach optimization, frequency optimization, efficiency measurement)
Campaign coordination including (timeline coordination, resource coordination, team coordination, message coordination, channel coordination, performance coordination)
4.2 Advertising Strategy and Campaign Development
Advertising strategy including (advertising objectives, target audience, messaging strategy, creative strategy, media strategy, budget planning, performance measurement)
Creative development including (creative brief, concept development, creative execution, production management, creative testing, optimization, quality control)
Media planning including (media objectives, audience targeting, reach planning, frequency planning, budget allocation, media buying, performance optimization)
Digital advertising including (display advertising, search advertising, social advertising, video advertising, mobile advertising, programmatic buying, optimization)
Traditional advertising including (TV advertising, radio advertising, print advertising, outdoor advertising, direct mail, integration strategies, effectiveness measurement)
Campaign management including (campaign planning, execution management, performance monitoring, optimization strategies, budget management, quality control)
Advertising effectiveness including (campaign measurement, brand impact, sales impact, ROI measurement, attribution analysis, optimization insights, learning integration)
4.3 Public Relations and Communications
PR strategy including (PR objectives, stakeholder mapping, message development, relationship building, reputation management, crisis communication, performance measurement)
Media relations including (media outreach, press releases, media events, spokesperson training, media monitoring, relationship building, coverage optimization)
Content PR including (thought leadership, content distribution, influencer relations, expert positioning, story development, media placement, audience building)
Digital PR including (online reputation, social media PR, blogger outreach, online communities, digital influence, viral marketing, online monitoring)
Internal communications including (employee communication, change communication, culture communication, leadership communication, engagement strategies, feedback systems)
Community relations including (community engagement, local partnerships, corporate citizenship, social responsibility, community building, stakeholder relations)
Crisis communications including (crisis planning, issue management, crisis response, stakeholder communication, media management, reputation protection, recovery strategies)
4.4 Event Marketing and Experiential Campaigns
Event strategy including (event objectives, audience targeting, event format, experience design, integration planning, performance measurement, ROI optimization)
Event planning including (event concept, venue selection, logistics management, vendor management, budget management, risk management, quality control)
Experiential marketing including (brand experiences, interactive events, immersive experiences, product demonstrations, customer engagement, emotional connection)
Trade shows including (trade show strategy, booth design, lead generation, relationship building, competitive analysis, ROI measurement, follow-up strategies)
Virtual events including (virtual event platforms, online experiences, hybrid events, digital engagement, technology integration, audience interaction, performance tracking)
Event marketing including (pre-event marketing, event promotion, social media marketing, content marketing, influencer marketing, media coverage, post-event marketing)
Event measurement including (attendance tracking, engagement measurement, lead generation, brand impact, satisfaction measurement, ROI calculation, optimization insights)
4.5 Partnership and Influencer Marketing
Partnership strategy including (partnership objectives, partner selection, partnership models, value creation, relationship management, performance measurement, optimization)
Strategic alliances including (alliance formation, partnership development, co-marketing, cross-promotion, joint ventures, distribution partnerships, technology partnerships)
Influencer marketing including (influencer identification, partnership development, campaign management, content collaboration, performance measurement, relationship management)
Affiliate marketing including (affiliate programs, partner recruitment, commission structures, performance tracking, optimization strategies, relationship management)
Channel partnerships including (channel strategy, partner enablement, channel marketing, co-op advertising, channel support, performance management, conflict resolution)
Sponsorship marketing including (sponsorship strategy, property selection, activation planning, brand integration, audience engagement, performance measurement, ROI optimization)
Collaboration marketing including (co-creation, customer collaboration, community engagement, user-generated content, brand advocacy, partnership innovation)
4.6 Campaign Performance and Optimization
Performance measurement including (campaign metrics, brand metrics, sales metrics, engagement metrics, reach metrics, efficiency metrics, ROI measurement)
Campaign analytics including (data collection, performance analysis, attribution modeling, audience analysis, channel analysis, optimization insights, reporting)
A/B testing including (test design, hypothesis development, variable testing, statistical analysis, result interpretation, optimization implementation, continuous testing)
Campaign optimization including (performance optimization, budget optimization, audience optimization, creative optimization, channel optimization, timing optimization)
ROI analysis including (revenue attribution, cost analysis, profit calculation, efficiency measurement, investment justification, budget allocation, performance improvement)
Learning integration including (insight capture, best practice development, knowledge sharing, process improvement, capability building, innovation adoption)
Continuous improvement including (performance monitoring, optimization cycles, testing programs, innovation integration, competitive response, market adaptation)
5. Marketing Analytics and Performance Management
5.1 Marketing Metrics and KPI Development
Metrics framework including (strategic metrics, operational metrics, financial metrics, customer metrics, brand metrics, digital metrics, competitive metrics)
KPI development including (objective alignment, metric selection, target setting, measurement systems, tracking mechanisms, reporting procedures, review processes)
Performance measurement including (measurement design, data collection, analysis procedures, insight generation, decision support, action planning, improvement tracking)
Balanced scorecard including (financial perspective, customer perspective, internal process perspective, learning perspective, strategic alignment, performance integration)
Marketing dashboard including (dashboard design, visualization techniques, real-time monitoring, executive reporting, stakeholder communication, mobile access, user experience)
Benchmarking including (internal benchmarking, competitive benchmarking, industry benchmarking, best practice identification, performance gaps, improvement opportunities)
Performance standards including (performance targets, success criteria, acceptance levels, excellence standards, improvement goals, competitive positioning, stakeholder expectations)
5.2 Customer Analytics and Insights
Customer data including (data collection, data integration, data quality, data governance, privacy compliance, security measures, data analytics)
Customer lifetime value including (CLV calculation, value modeling, retention impact, acquisition cost, profitability analysis, investment decisions, portfolio optimization)
Customer segmentation including (segmentation analysis, behavioral clustering, value-based segmentation, predictive segmentation, dynamic segmentation, personalization)
Customer journey analytics including (journey tracking, touchpoint analysis, conversion analysis, attribution modeling, experience optimization, performance improvement)
Predictive analytics including (churn prediction, purchase prediction, lifetime value prediction, behavior prediction, recommendation engines, optimization algorithms)
Customer insights including (insight development, behavior understanding, preference analysis, satisfaction drivers, loyalty factors, decision factors, value perceptions)
Customer intelligence including (customer profiling, behavior analysis, preference tracking, satisfaction monitoring, loyalty measurement, advocacy assessment, competitive analysis)
5.3 Marketing ROI and Financial Analysis
ROI measurement including (revenue attribution, cost allocation, profit calculation, investment evaluation, efficiency assessment, performance comparison, optimization opportunities)
Marketing mix modeling including (media mix optimization, budget allocation, channel effectiveness, synergy effects, diminishing returns, investment optimization)
Attribution analysis including (multi-touch attribution, cross-channel attribution, media attribution, customer journey attribution, conversion attribution, revenue attribution)
Budget optimization including (budget planning, allocation strategies, performance monitoring, reallocation decisions, efficiency improvement, ROI maximization)
Cost analysis including (customer acquisition cost, customer retention cost, campaign costs, channel costs, activity-based costing, cost optimization)
Revenue analysis including (revenue attribution, revenue drivers, revenue forecasting, revenue optimization, profit analysis, value creation, growth analysis)
Investment justification including (business case development, ROI projection, risk assessment, scenario analysis, investment approval, performance tracking, value demonstration)
5.4 Digital Marketing Analytics
Web analytics including (website performance, user behavior, conversion tracking, funnel analysis, content performance, SEO performance, user experience)
Social media analytics including (engagement metrics, reach metrics, influence metrics, sentiment analysis, community growth, content performance, competitor analysis)
Email analytics including (deliverability metrics, engagement metrics, conversion metrics, list performance, automation performance, revenue attribution, optimization insights)
Paid media analytics including (campaign performance, ad performance, audience performance, keyword performance, creative performance, budget efficiency, optimization opportunities)
Content analytics including (content performance, engagement metrics, sharing metrics, conversion metrics, SEO performance, brand metrics, ROI measurement)
Mobile analytics including (app performance, mobile web performance, user behavior, engagement metrics, conversion rates, retention rates, user experience)
Cross-channel analytics including (omnichannel tracking, cross-device tracking, customer journey analysis, attribution modeling, performance integration, optimization insights)
5.5 Market Research and Competitive Intelligence
Market analysis including (market sizing, market growth, market trends, market dynamics, competitive landscape, opportunity identification, threat assessment)
Competitive intelligence including (competitor monitoring, competitive analysis, market share analysis, competitive positioning, strategic assessment, competitive response)
Consumer research including (consumer behavior, purchase patterns, preference analysis, satisfaction measurement, loyalty assessment, trend identification)
Brand tracking including (brand awareness, brand perception, brand preference, brand loyalty, brand equity, competitive comparison, performance monitoring)
Product research including (product testing, concept testing, usage studies, satisfaction research, competitive comparison, improvement opportunities)
Market testing including (test markets, pilot programs, A/B testing, market experiments, rollout strategies, performance measurement, optimization insights)
Trend analysis including (market trends, consumer trends, technology trends, competitive trends, industry trends, future forecasting, strategic implications)
5.6 Performance Optimization and Continuous Improvement
Performance analysis including (performance evaluation, gap analysis, root cause analysis, improvement identification, optimization opportunities, action planning)
Optimization strategies including (performance optimization, efficiency improvement, effectiveness enhancement, ROI improvement, competitive advantage, value creation)
Testing methodologies including (A/B testing, multivariate testing, market testing, pilot programs, experimentation design, statistical analysis, implementation)
Continuous improvement including (improvement processes, performance monitoring, optimization cycles, innovation integration, best practice adoption, capability building)
Innovation adoption including (technology adoption, methodology innovation, process innovation, capability innovation, competitive innovation, market innovation)
Learning systems including (performance learning, market learning, customer learning, competitive learning, innovation learning, organizational learning)
Agile marketing including (agile methodologies, rapid testing, quick iteration, responsive planning, flexible execution, continuous optimization, market adaptation)
6. International Marketing and Future Trends
6.1 Global Marketing Strategy and Expansion
International marketing including (global strategy, market entry strategies, country analysis, cultural adaptation, regulatory compliance, competitive analysis, risk management)
Market entry including (entry modes, market selection, timing strategies, resource requirements, partnership strategies, risk assessment, success factors)
Cultural adaptation including (cultural analysis, local adaptation, cultural sensitivity, communication adaptation, product adaptation, service adaptation, brand localization)
Global branding including (global brand strategy, local adaptation, brand consistency, cultural relevance, brand portfolio, brand architecture, brand management)
International partnerships including (local partnerships, distribution partners, joint ventures, strategic alliances, licensing agreements, franchise models, partnership management)
Regulatory compliance including (international regulations, trade regulations, advertising regulations, data privacy, consumer protection, compliance management, risk mitigation)
Global operations including (operational coordination, supply chain management, logistics management, quality control, performance monitoring, cultural management)
6.2 Emerging Technologies and Innovation
Technology trends including (artificial intelligence, machine learning, blockchain, IoT, virtual reality, augmented reality, voice technology, automation)
AI in marketing including (predictive analytics, personalization, chatbots, recommendation engines, automated optimization, customer insights, content creation)
Marketing automation including (workflow automation, personalization automation, campaign automation, lead nurturing, customer journey automation, performance optimization)
Voice marketing including (voice search optimization, voice commerce, smart speakers, voice advertising, conversational marketing, voice analytics)
AR/VR marketing including (immersive experiences, virtual showrooms, augmented reality ads, virtual events, experiential marketing, technology integration)
Blockchain marketing including (data security, transparency, customer trust, loyalty programs, supply chain transparency, digital identity, smart contracts)
IoT marketing including (connected devices, data collection, behavioral insights, personalized experiences, location-based marketing, real-time engagement)
6.3 Sustainable and Ethical Marketing
Sustainable marketing including (environmental responsibility, social responsibility, ethical practices, sustainable business models, stakeholder value, long-term thinking)
CSR marketing including (corporate social responsibility, community engagement, social impact, cause marketing, purpose-driven marketing, stakeholder engagement)
Ethical considerations including (marketing ethics, consumer protection, privacy protection, transparency, honest communication, responsible marketing, regulatory compliance)
Purpose-driven marketing including (brand purpose, social impact, value alignment, authentic communication, stakeholder engagement, long-term value, competitive advantage)
Green marketing including (environmental marketing, eco-friendly products, sustainability communication, green positioning, environmental impact, conscious consumption)
Social impact marketing including (social causes, community support, social change, impact measurement, stakeholder engagement, reputation building, value creation)
Transparency marketing including (open communication, honest messaging, data transparency, process transparency, stakeholder trust, relationship building, competitive advantage)
6.4 Privacy and Data Protection
Data privacy including (GDPR compliance, privacy regulations, consent management, data protection, privacy by design, user rights, compliance monitoring)
Customer data including (data collection, data usage, data security, data governance, customer consent, data minimization, purpose limitation)
Privacy marketing including (privacy communication, trust building, transparency, customer control, privacy value proposition, competitive advantage, relationship building)
Compliance management including (regulatory compliance, privacy policies, consent systems, data audits, compliance monitoring, risk management, legal requirements)
Trust building including (customer trust, data trust, brand trust, relationship trust, transparency, reliability, security, ethical practices)
Consent management including (consent collection, consent management, preference centers, opt-in processes, opt-out processes, consent tracking, compliance verification)
Data governance including (data policies, data standards, data quality, data security, access controls, data lifecycle, governance frameworks)
6.5 Agile Marketing and Responsive Strategies
Agile methodology including (agile principles, sprint planning, rapid iteration, responsive planning, flexible execution, continuous improvement, team collaboration)
Responsive marketing including (market responsiveness, customer responsiveness, competitive responsiveness, trend responsiveness, crisis responsiveness, opportunity responsiveness)
Rapid testing including (quick experiments, rapid prototyping, fast learning, quick iteration, minimum viable campaigns, test-and-learn, optimization)
Flexible planning including (adaptive planning, scenario planning, contingency planning, rolling forecasts, flexible budgets, dynamic strategies, responsive execution)
Real-time marketing including (real-time engagement, moment marketing, trending topics, live events, social listening, rapid response, timely relevance)
Cross-functional collaboration including (team integration, collaborative planning, shared objectives, communication systems, coordination mechanisms, performance alignment)
Continuous optimization including (ongoing improvement, performance monitoring, rapid adjustment, learning integration, optimization cycles, market adaptation)
6.6 Future of Marketing and Strategic Planning
Marketing evolution including (marketing transformation, future trends, technology impact, consumer evolution, business model changes, competitive landscape, strategic implications)
Digital transformation including (digital-first marketing, technology integration, data-driven marketing, customer-centric marketing, omnichannel marketing, innovation adoption)
Customer evolution including (changing expectations, digital natives, mobile-first consumers, privacy consciousness, value consciousness, experience expectations)
Industry disruption including (disruptive technologies, new business models, market changes, competitive threats, opportunity creation, strategic response)
Skills development including (future skills, digital skills, analytical skills, creative skills, strategic skills, leadership skills, continuous learning)
Organizational adaptation including (organizational change, capability building, culture transformation, agile organization, innovation culture, customer centricity)
Strategic foresight including (future planning, scenario development, trend analysis, early warning systems, strategic options, competitive preparation, market readiness)
Practical Assessment
Marketing strategy development including (situation analysis, strategy formulation, implementation planning, resource allocation, performance measurement, stakeholder communication, success evaluation)
Digital campaign creation including (campaign planning, content development, channel selection, automation setup, performance tracking, optimization implementation, ROI measurement)
Brand strategy project including (brand analysis, positioning development, experience design, communication strategy, implementation planning, performance monitoring, optimization strategies)
Analytics implementation including (metrics framework, dashboard development, data analysis, insight generation, recommendation development, optimization planning, performance improvement)
Market research project including (research design, data collection, analysis completion, insight development, strategic recommendations, presentation delivery, action planning)
International expansion plan including (market analysis, entry strategy, cultural adaptation, partnership development, implementation planning, risk management, performance measurement)
Gained Core Technical Skills
Comprehensive marketing strategy development and strategic planning capabilities
Advanced digital marketing strategy and technology integration competencies
Brand management and customer experience optimization expertise
Integrated marketing communications and campaign development skills
Marketing analytics and performance measurement proficiency
International marketing and global expansion planning abilities
Customer research and market intelligence gathering competencies
ROI analysis and financial marketing evaluation skills
Crisis management and brand protection capabilities
Innovation marketing and technology adoption expertise
Sustainable marketing and ethical practice implementation
Agile marketing and responsive strategy development skills
Training Design Methodology
ADDIE Training Design Methodology
Targeted Audience
Marketing managers and marketing directors
Brand managers and product managers
Digital marketing specialists and managers
Business development managers and strategists
Marketing coordinators and marketing analysts
Advertising and communications professionals
Market research and consumer insights professionals
E-commerce managers and online marketing specialists
International marketing and export managers
Startup founders and entrepreneurs
Management consultants and business advisors
Sales managers requiring marketing knowledge
Why Choose This Course
Comprehensive coverage of modern marketing strategies from traditional to digital transformation
Integration of analytical thinking with creative strategic development
Hands-on experience with real marketing challenges and strategic planning
Focus on measurable results and ROI-driven marketing approaches
Expert instruction from certified marketing professionals with extensive industry experience
Note
Note: This course outline, including specific topics, modules, and duration, is subject to change and also can be customized based on the specific needs and requirements of the client.
Course Outline
1. Strategic Marketing Fundamentals and Framework
1.1 Marketing Strategy Foundation and Philosophy
Marketing strategy definition including (strategic marketing, tactical marketing, marketing planning, strategic thinking, competitive advantage, value creation, market orientation, customer focus)
Strategic marketing process including (situation analysis, strategy formulation, implementation planning, performance monitoring, strategic control, continuous improvement, adaptation strategies)
AMA standards including (professional ethics, marketing research standards, advertising guidelines, digital marketing principles, customer privacy, professional development, industry best practices)
Marketing philosophy including (production concept, product concept, selling concept, marketing concept, societal marketing concept, relationship marketing, customer experience focus)
Value creation including (customer value, shareholder value, stakeholder value, competitive value, social value, economic value, sustainable value)
Strategic frameworks including (Porter's Five Forces, SWOT analysis, PESTEL analysis, BCG matrix, Ansoff matrix, marketing funnel, customer journey)
Business integration including (corporate strategy alignment, business model integration, cross-functional coordination, resource allocation, performance measurement, stakeholder management)
1.2 Marketing Planning Process and Methodology
Planning framework including (strategic planning, operational planning, tactical planning, contingency planning, scenario planning, resource planning, timeline development)
Situation analysis including (internal analysis, external analysis, competitor analysis, market analysis, customer analysis, SWOT assessment, opportunity identification)
Objective setting including (SMART objectives, marketing goals, performance targets, success metrics, milestone definition, timeline establishment, accountability assignment)
Strategy development including (strategy formulation, option evaluation, resource assessment, risk analysis, implementation planning, performance measurement, success criteria)
Implementation planning including (action planning, resource allocation, timeline development, responsibility assignment, coordination mechanisms, monitoring systems, quality control)
Performance monitoring including (KPI development, measurement systems, tracking mechanisms, reporting procedures, review processes, adjustment protocols, continuous improvement)
Strategic control including (performance evaluation, variance analysis, corrective action, strategic adjustment, learning integration, capability building, competitive response)
1.3 Market Segmentation and Targeting Strategies
Segmentation approaches including (demographic segmentation, psychographic segmentation, behavioral segmentation, geographic segmentation, firmographic segmentation, needs-based segmentation, value-based segmentation)
Segmentation analysis including (market research, data analysis, segment profiling, segment evaluation, attractiveness assessment, accessibility evaluation, actionability testing)
Targeting strategies including (undifferentiated marketing, differentiated marketing, concentrated marketing, micromarketing, niche marketing, mass customization, personalization)
Target market selection including (segment evaluation, selection criteria, resource assessment, competitive analysis, growth potential, profitability analysis, strategic fit)
Positioning strategies including (competitive positioning, value positioning, benefit positioning, attribute positioning, price positioning, quality positioning, brand positioning)
Customer personas including (persona development, behavioral analysis, journey mapping, pain point identification, value proposition alignment, communication preferences, decision factors)
Market dynamics including (market evolution, segment changes, emerging segments, declining segments, cross-segment migration, competitive shifts, opportunity identification)
1.4 Competitive Analysis and Intelligence
Competitive landscape including (competitor identification, competitive mapping, market share analysis, competitive strength assessment, competitive positioning, strategic groups, industry dynamics)
Competitor analysis including (competitor profiling, strategy assessment, strength-weakness analysis, resource evaluation, capability assessment, performance benchmarking, future intentions)
Competitive intelligence including (information gathering, data analysis, intelligence synthesis, insight development, strategic implications, decision support, competitive monitoring)
Competitive strategies including (cost leadership, differentiation, focus strategies, blue ocean strategies, competitive response, defensive strategies, offensive strategies)
Market positioning including (positioning analysis, perceptual mapping, competitive gaps, positioning opportunities, repositioning strategies, brand differentiation, value communication)
Competitive advantage including (sustainable advantage, core competencies, distinctive capabilities, resource advantages, strategic assets, innovation capabilities, customer relationships)
Strategic response including (competitive monitoring, threat assessment, response planning, counter-strategies, market defense, competitive moves, strategic flexibility)
1.5 Customer Behavior and Market Research
Consumer behavior including (buying behavior, decision processes, psychological factors, social influences, cultural factors, personal factors, situational factors)
B2B behavior including (organizational buying, decision-making units, buying process, influencing factors, relationship factors, business requirements, procurement processes)
Market research including (research design, data collection, sampling methods, survey design, interview techniques, observation studies, experimental design)
Research methods including (quantitative research, qualitative research, primary research, secondary research, online research, social listening, behavioral analytics)
Data analysis including (statistical analysis, trend analysis, predictive modeling, segmentation analysis, correlation analysis, regression analysis, factor analysis)
Customer insights including (insight development, customer understanding, behavior patterns, preference analysis, satisfaction drivers, loyalty factors, value perceptions)
Research applications including (market sizing, demand forecasting, brand tracking, customer satisfaction, product testing, advertising effectiveness, campaign evaluation)
1.6 Value Proposition and Positioning Framework
Value proposition including (customer value, unique value, value creation, value communication, value delivery, value capture, competitive value)
Value analysis including (customer needs analysis, benefit identification, cost analysis, value perception, price sensitivity, willingness to pay, value communication)
Positioning strategy including (positioning statement, brand positioning, competitive positioning, category positioning, price positioning, benefit positioning, emotional positioning)
Brand architecture including (brand hierarchy, brand portfolio, brand extensions, sub-brands, master brands, brand relationships, brand strategy)
Messaging framework including (core messages, supporting messages, proof points, communication hierarchy, channel adaptation, audience customization, cultural sensitivity)
Communication strategy including (message development, channel selection, media planning, creative strategy, integration planning, campaign coordination, effectiveness measurement)
Brand equity including (brand awareness, brand associations, perceived quality, brand loyalty, brand value, brand strength, brand performance)
2. Digital Marketing and Technology Integration
2.1 Digital Marketing Strategy and Framework
Digital transformation including (digital strategy, technology adoption, organizational change, capability building, process reengineering, customer experience, competitive advantage)
Digital marketing ecosystem including (owned media, earned media, paid media, shared media, converged media, media integration, channel coordination)
Digital customer journey including (awareness stage, consideration stage, purchase stage, retention stage, advocacy stage, journey mapping, touchpoint optimization)
Technology platforms including (marketing automation, CRM systems, analytics platforms, content management, social media management, e-commerce platforms, integration systems)
Data strategy including (data collection, data management, data analysis, data privacy, data security, data governance, data-driven marketing)
Digital metrics including (digital KPIs, conversion metrics, engagement metrics, reach metrics, attribution models, ROI measurement, performance optimization)
Innovation adoption including (emerging technologies, technology trends, pilot programs, implementation planning, change management, competitive advantage, future readiness)
2.2 Content Marketing and Strategy
Content strategy including (content planning, editorial calendars, content themes, audience alignment, channel optimization, performance measurement, content governance)
Content creation including (content development, storytelling, visual content, video content, interactive content, user-generated content, content curation)
Content distribution including (owned channels, earned channels, paid channels, social platforms, email marketing, SEO optimization, influencer partnerships)
Content optimization including (SEO content, social optimization, mobile optimization, accessibility compliance, performance testing, A/B testing, continuous improvement)
Content performance including (engagement metrics, reach metrics, conversion metrics, brand metrics, SEO metrics, social metrics, ROI measurement)
Content governance including (content guidelines, approval processes, brand compliance, legal compliance, quality control, version management, archive systems)
Content innovation including (emerging formats, new platforms, technology integration, interactive experiences, personalization, artificial intelligence, future trends)
2.3 Social Media Marketing and Management
Social media strategy including (platform selection, audience targeting, content strategy, engagement strategy, community building, influencer partnerships, performance measurement)
Platform optimization including (Facebook marketing, Instagram marketing, LinkedIn marketing, Twitter marketing, YouTube marketing, TikTok marketing, emerging platforms)
Social media advertising including (paid social campaigns, targeting options, ad formats, budget optimization, bid strategies, creative optimization, performance tracking)
Community management including (community building, engagement strategies, customer service, crisis management, brand advocacy, user-generated content, relationship building)
Influencer marketing including (influencer identification, partnership development, campaign management, content collaboration, performance measurement, relationship management, compliance)
Social listening including (brand monitoring, sentiment analysis, trend identification, competitive intelligence, customer insights, crisis detection, opportunity identification)
Social commerce including (social selling, shoppable content, social storefronts, conversion optimization, customer experience, payment integration, performance measurement)
2.4 Search Engine Marketing and Optimization
SEO strategy including (keyword research, on-page optimization, technical SEO, content optimization, link building, local SEO, performance monitoring)
SEM campaigns including (Google Ads, Bing Ads, keyword bidding, ad copy optimization, landing page optimization, conversion tracking, ROI optimization)
Search analytics including (search performance, ranking monitoring, traffic analysis, conversion tracking, competitor analysis, opportunity identification, strategy optimization)
Local marketing including (local SEO, Google My Business, local listings, location-based marketing, review management, local advertising, community engagement)
Voice search including (voice optimization, conversational keywords, featured snippets, local voice search, smart speaker marketing, voice commerce, future trends)
Search experience including (user intent, search journey, mobile search, visual search, search personalization, AI search, search innovation)
Performance optimization including (conversion rate optimization, user experience optimization, mobile optimization, page speed optimization, technical improvements, testing methodologies)
2.5 Email Marketing and Marketing Automation
Email strategy including (email planning, list building, segmentation strategies, personalization, automation workflows, performance optimization, compliance management)
Campaign development including (campaign design, content creation, template optimization, A/B testing, send optimization, performance tracking, continuous improvement)
Marketing automation including (automation platforms, workflow design, lead nurturing, customer journeys, trigger campaigns, behavioral targeting, performance measurement)
Personalization including (dynamic content, behavioral triggers, predictive personalization, AI-powered personalization, customer data utilization, experience optimization)
List management including (list building, data hygiene, segmentation, preference management, deliverability optimization, compliance management, growth strategies)
Email analytics including (open rates, click rates, conversion rates, deliverability metrics, list growth, revenue attribution, campaign ROI, optimization insights)
Compliance management including (GDPR compliance, CAN-SPAM compliance, privacy policies, consent management, data protection, unsubscribe management, legal requirements)
2.6 Digital Analytics and Performance Measurement
Analytics platforms including (Google Analytics, Adobe Analytics, social analytics, email analytics, marketing automation analytics, e-commerce analytics, custom dashboards)
Data collection including (tracking implementation, data layer setup, event tracking, conversion tracking, attribution modeling, data quality, privacy compliance)
Performance metrics including (traffic metrics, engagement metrics, conversion metrics, revenue metrics, customer metrics, brand metrics, competitive metrics)
Attribution modeling including (first-touch attribution, last-touch attribution, multi-touch attribution, data-driven attribution, cross-device tracking, customer journey analysis)
Reporting systems including (dashboard development, automated reporting, executive reporting, stakeholder communication, performance visualization, insight generation)
Data analysis including (trend analysis, cohort analysis, funnel analysis, segmentation analysis, predictive analytics, statistical modeling, machine learning)
Optimization strategies including (A/B testing, multivariate testing, conversion optimization, user experience optimization, performance improvement, ROI enhancement)
3. Brand Management and Customer Experience
3.1 Brand Strategy Development and Management
Brand strategy including (brand vision, brand mission, brand values, brand personality, brand positioning, brand architecture, brand portfolio)
Brand identity including (brand name, logo design, visual identity, brand guidelines, brand voice, brand messaging, brand experiences)
Brand equity including (brand awareness, brand associations, perceived quality, brand loyalty, brand value, brand strength, equity measurement)
Brand positioning including (competitive positioning, category positioning, price positioning, benefit positioning, emotional positioning, cultural positioning, global positioning)
Brand extensions including (line extensions, brand extensions, co-branding, licensing, brand stretching, extension evaluation, risk management)
Brand management including (brand governance, brand guidelines, brand compliance, brand protection, brand monitoring, crisis management, brand evolution)
Brand valuation including (financial valuation, brand worth, asset valuation, investment justification, portfolio optimization, merger considerations, licensing value)
3.2 Customer Experience Strategy and Design
Customer experience including (experience strategy, journey mapping, touchpoint design, experience optimization, personalization, emotional design, service design)
Journey mapping including (customer journey analysis, touchpoint identification, pain point analysis, moment of truth, experience gaps, optimization opportunities)
Experience design including (service design, interaction design, user experience design, customer interface design, omnichannel experience, accessibility design)
Personalization including (customer data utilization, behavioral targeting, dynamic personalization, AI-powered personalization, experience customization, relevance optimization)
Customer feedback including (feedback collection, satisfaction measurement, experience monitoring, voice of customer, sentiment analysis, improvement identification)
Experience optimization including (performance measurement, A/B testing, experience testing, optimization strategies, continuous improvement, innovation integration)
Omnichannel integration including (channel coordination, seamless experience, cross-channel consistency, integration strategies, technology enablement, performance measurement)
3.3 Customer Relationship Management and Loyalty
CRM strategy including (customer data management, relationship building, lifecycle management, retention strategies, loyalty programs, customer value optimization)
Customer segmentation including (value-based segmentation, behavioral segmentation, lifecycle segmentation, predictive segmentation, dynamic segmentation, personalization)
Retention strategies including (churn prevention, loyalty building, satisfaction improvement, value delivery, relationship strengthening, win-back campaigns)
Loyalty programs including (program design, reward structures, engagement strategies, technology platforms, performance measurement, program optimization)
Customer service including (service strategy, service delivery, service quality, service recovery, service innovation, digital service, service excellence)
Customer analytics including (customer lifetime value, churn prediction, behavior analysis, preference modeling, satisfaction measurement, loyalty measurement)
Relationship marketing including (relationship building, trust development, emotional connection, community building, advocacy creation, partnership development)
3.4 Product Development and Innovation Marketing
Innovation marketing including (innovation strategy, new product marketing, technology marketing, disruptive marketing, innovation communication, adoption strategies)
Product development including (market research, concept development, product testing, launch planning, go-to-market strategy, adoption measurement, optimization)
Launch strategies including (launch planning, market preparation, communication strategy, channel strategy, pricing strategy, performance monitoring, success measurement)
Adoption strategies including (early adopter targeting, diffusion strategies, adoption barriers, change management, education strategies, support systems)
Technology marketing including (technology positioning, benefit communication, education strategies, demonstration techniques, trial programs, adoption facilitation)
Innovation communication including (innovation storytelling, benefit articulation, proof points, demonstration strategies, thought leadership, market education)
Market creation including (category creation, demand generation, market education, ecosystem development, standard setting, competitive advantage)
3.5 Service Marketing and Experience Delivery
Service marketing including (service strategy, service positioning, service differentiation, service delivery, service quality, service innovation, service excellence)
Service design including (service blueprint, process design, touchpoint design, technology integration, human factors, quality assurance, continuous improvement)
Service delivery including (service standards, quality control, staff training, technology enablement, performance monitoring, customer feedback, service recovery)
Service quality including (quality dimensions, quality measurement, quality improvement, service standards, performance monitoring, customer satisfaction, loyalty building)
Service innovation including (service development, technology integration, digital transformation, customer co-creation, service ecosystems, competitive advantage)
Service recovery including (failure prevention, recovery strategies, complaint handling, customer retention, relationship repair, improvement implementation)
Service excellence including (excellence frameworks, quality systems, performance measurement, continuous improvement, best practices, competitive differentiation)
3.6 Brand Protection and Crisis Management
Brand protection including (intellectual property protection, trademark management, brand monitoring, counterfeiting prevention, reputation management, legal compliance)
Crisis management including (crisis planning, risk assessment, response strategies, communication management, stakeholder management, recovery planning, learning integration)
Reputation management including (reputation monitoring, reputation building, reputation protection, reputation recovery, stakeholder communication, media relations)
Risk management including (brand risks, market risks, competitive risks, operational risks, regulatory risks, technology risks, mitigation strategies)
Crisis communication including (crisis messaging, stakeholder communication, media management, social media management, internal communication, transparency)
Recovery strategies including (brand recovery, market recovery, customer recovery, relationship recovery, performance recovery, competitive recovery)
Preventive measures including (risk prevention, monitoring systems, early warning systems, preparedness planning, capability building, resilience development)
4. Integrated Marketing Communications and Campaigns
4.1 Integrated Marketing Communications Strategy
IMC framework including (communication strategy, message integration, channel coordination, brand consistency, stakeholder alignment, campaign integration, performance measurement)
Communication objectives including (awareness building, preference creation, purchase intent, behavior change, relationship building, brand building, reputation management)
Message strategy including (core messages, supporting messages, proof points, emotional appeals, rational appeals, call-to-action, message hierarchy)
Channel integration including (paid media, owned media, earned media, shared media, channel synergy, cross-channel optimization, omnichannel approach)
Creative strategy including (creative brief, creative concept, creative execution, brand guidelines, message consistency, creative testing, optimization)
Media planning including (media strategy, media mix, media buying, budget allocation, reach optimization, frequency optimization, efficiency measurement)
Campaign coordination including (timeline coordination, resource coordination, team coordination, message coordination, channel coordination, performance coordination)
4.2 Advertising Strategy and Campaign Development
Advertising strategy including (advertising objectives, target audience, messaging strategy, creative strategy, media strategy, budget planning, performance measurement)
Creative development including (creative brief, concept development, creative execution, production management, creative testing, optimization, quality control)
Media planning including (media objectives, audience targeting, reach planning, frequency planning, budget allocation, media buying, performance optimization)
Digital advertising including (display advertising, search advertising, social advertising, video advertising, mobile advertising, programmatic buying, optimization)
Traditional advertising including (TV advertising, radio advertising, print advertising, outdoor advertising, direct mail, integration strategies, effectiveness measurement)
Campaign management including (campaign planning, execution management, performance monitoring, optimization strategies, budget management, quality control)
Advertising effectiveness including (campaign measurement, brand impact, sales impact, ROI measurement, attribution analysis, optimization insights, learning integration)
4.3 Public Relations and Communications
PR strategy including (PR objectives, stakeholder mapping, message development, relationship building, reputation management, crisis communication, performance measurement)
Media relations including (media outreach, press releases, media events, spokesperson training, media monitoring, relationship building, coverage optimization)
Content PR including (thought leadership, content distribution, influencer relations, expert positioning, story development, media placement, audience building)
Digital PR including (online reputation, social media PR, blogger outreach, online communities, digital influence, viral marketing, online monitoring)
Internal communications including (employee communication, change communication, culture communication, leadership communication, engagement strategies, feedback systems)
Community relations including (community engagement, local partnerships, corporate citizenship, social responsibility, community building, stakeholder relations)
Crisis communications including (crisis planning, issue management, crisis response, stakeholder communication, media management, reputation protection, recovery strategies)
4.4 Event Marketing and Experiential Campaigns
Event strategy including (event objectives, audience targeting, event format, experience design, integration planning, performance measurement, ROI optimization)
Event planning including (event concept, venue selection, logistics management, vendor management, budget management, risk management, quality control)
Experiential marketing including (brand experiences, interactive events, immersive experiences, product demonstrations, customer engagement, emotional connection)
Trade shows including (trade show strategy, booth design, lead generation, relationship building, competitive analysis, ROI measurement, follow-up strategies)
Virtual events including (virtual event platforms, online experiences, hybrid events, digital engagement, technology integration, audience interaction, performance tracking)
Event marketing including (pre-event marketing, event promotion, social media marketing, content marketing, influencer marketing, media coverage, post-event marketing)
Event measurement including (attendance tracking, engagement measurement, lead generation, brand impact, satisfaction measurement, ROI calculation, optimization insights)
4.5 Partnership and Influencer Marketing
Partnership strategy including (partnership objectives, partner selection, partnership models, value creation, relationship management, performance measurement, optimization)
Strategic alliances including (alliance formation, partnership development, co-marketing, cross-promotion, joint ventures, distribution partnerships, technology partnerships)
Influencer marketing including (influencer identification, partnership development, campaign management, content collaboration, performance measurement, relationship management)
Affiliate marketing including (affiliate programs, partner recruitment, commission structures, performance tracking, optimization strategies, relationship management)
Channel partnerships including (channel strategy, partner enablement, channel marketing, co-op advertising, channel support, performance management, conflict resolution)
Sponsorship marketing including (sponsorship strategy, property selection, activation planning, brand integration, audience engagement, performance measurement, ROI optimization)
Collaboration marketing including (co-creation, customer collaboration, community engagement, user-generated content, brand advocacy, partnership innovation)
4.6 Campaign Performance and Optimization
Performance measurement including (campaign metrics, brand metrics, sales metrics, engagement metrics, reach metrics, efficiency metrics, ROI measurement)
Campaign analytics including (data collection, performance analysis, attribution modeling, audience analysis, channel analysis, optimization insights, reporting)
A/B testing including (test design, hypothesis development, variable testing, statistical analysis, result interpretation, optimization implementation, continuous testing)
Campaign optimization including (performance optimization, budget optimization, audience optimization, creative optimization, channel optimization, timing optimization)
ROI analysis including (revenue attribution, cost analysis, profit calculation, efficiency measurement, investment justification, budget allocation, performance improvement)
Learning integration including (insight capture, best practice development, knowledge sharing, process improvement, capability building, innovation adoption)
Continuous improvement including (performance monitoring, optimization cycles, testing programs, innovation integration, competitive response, market adaptation)
5. Marketing Analytics and Performance Management
5.1 Marketing Metrics and KPI Development
Metrics framework including (strategic metrics, operational metrics, financial metrics, customer metrics, brand metrics, digital metrics, competitive metrics)
KPI development including (objective alignment, metric selection, target setting, measurement systems, tracking mechanisms, reporting procedures, review processes)
Performance measurement including (measurement design, data collection, analysis procedures, insight generation, decision support, action planning, improvement tracking)
Balanced scorecard including (financial perspective, customer perspective, internal process perspective, learning perspective, strategic alignment, performance integration)
Marketing dashboard including (dashboard design, visualization techniques, real-time monitoring, executive reporting, stakeholder communication, mobile access, user experience)
Benchmarking including (internal benchmarking, competitive benchmarking, industry benchmarking, best practice identification, performance gaps, improvement opportunities)
Performance standards including (performance targets, success criteria, acceptance levels, excellence standards, improvement goals, competitive positioning, stakeholder expectations)
5.2 Customer Analytics and Insights
Customer data including (data collection, data integration, data quality, data governance, privacy compliance, security measures, data analytics)
Customer lifetime value including (CLV calculation, value modeling, retention impact, acquisition cost, profitability analysis, investment decisions, portfolio optimization)
Customer segmentation including (segmentation analysis, behavioral clustering, value-based segmentation, predictive segmentation, dynamic segmentation, personalization)
Customer journey analytics including (journey tracking, touchpoint analysis, conversion analysis, attribution modeling, experience optimization, performance improvement)
Predictive analytics including (churn prediction, purchase prediction, lifetime value prediction, behavior prediction, recommendation engines, optimization algorithms)
Customer insights including (insight development, behavior understanding, preference analysis, satisfaction drivers, loyalty factors, decision factors, value perceptions)
Customer intelligence including (customer profiling, behavior analysis, preference tracking, satisfaction monitoring, loyalty measurement, advocacy assessment, competitive analysis)
5.3 Marketing ROI and Financial Analysis
ROI measurement including (revenue attribution, cost allocation, profit calculation, investment evaluation, efficiency assessment, performance comparison, optimization opportunities)
Marketing mix modeling including (media mix optimization, budget allocation, channel effectiveness, synergy effects, diminishing returns, investment optimization)
Attribution analysis including (multi-touch attribution, cross-channel attribution, media attribution, customer journey attribution, conversion attribution, revenue attribution)
Budget optimization including (budget planning, allocation strategies, performance monitoring, reallocation decisions, efficiency improvement, ROI maximization)
Cost analysis including (customer acquisition cost, customer retention cost, campaign costs, channel costs, activity-based costing, cost optimization)
Revenue analysis including (revenue attribution, revenue drivers, revenue forecasting, revenue optimization, profit analysis, value creation, growth analysis)
Investment justification including (business case development, ROI projection, risk assessment, scenario analysis, investment approval, performance tracking, value demonstration)
5.4 Digital Marketing Analytics
Web analytics including (website performance, user behavior, conversion tracking, funnel analysis, content performance, SEO performance, user experience)
Social media analytics including (engagement metrics, reach metrics, influence metrics, sentiment analysis, community growth, content performance, competitor analysis)
Email analytics including (deliverability metrics, engagement metrics, conversion metrics, list performance, automation performance, revenue attribution, optimization insights)
Paid media analytics including (campaign performance, ad performance, audience performance, keyword performance, creative performance, budget efficiency, optimization opportunities)
Content analytics including (content performance, engagement metrics, sharing metrics, conversion metrics, SEO performance, brand metrics, ROI measurement)
Mobile analytics including (app performance, mobile web performance, user behavior, engagement metrics, conversion rates, retention rates, user experience)
Cross-channel analytics including (omnichannel tracking, cross-device tracking, customer journey analysis, attribution modeling, performance integration, optimization insights)
5.5 Market Research and Competitive Intelligence
Market analysis including (market sizing, market growth, market trends, market dynamics, competitive landscape, opportunity identification, threat assessment)
Competitive intelligence including (competitor monitoring, competitive analysis, market share analysis, competitive positioning, strategic assessment, competitive response)
Consumer research including (consumer behavior, purchase patterns, preference analysis, satisfaction measurement, loyalty assessment, trend identification)
Brand tracking including (brand awareness, brand perception, brand preference, brand loyalty, brand equity, competitive comparison, performance monitoring)
Product research including (product testing, concept testing, usage studies, satisfaction research, competitive comparison, improvement opportunities)
Market testing including (test markets, pilot programs, A/B testing, market experiments, rollout strategies, performance measurement, optimization insights)
Trend analysis including (market trends, consumer trends, technology trends, competitive trends, industry trends, future forecasting, strategic implications)
5.6 Performance Optimization and Continuous Improvement
Performance analysis including (performance evaluation, gap analysis, root cause analysis, improvement identification, optimization opportunities, action planning)
Optimization strategies including (performance optimization, efficiency improvement, effectiveness enhancement, ROI improvement, competitive advantage, value creation)
Testing methodologies including (A/B testing, multivariate testing, market testing, pilot programs, experimentation design, statistical analysis, implementation)
Continuous improvement including (improvement processes, performance monitoring, optimization cycles, innovation integration, best practice adoption, capability building)
Innovation adoption including (technology adoption, methodology innovation, process innovation, capability innovation, competitive innovation, market innovation)
Learning systems including (performance learning, market learning, customer learning, competitive learning, innovation learning, organizational learning)
Agile marketing including (agile methodologies, rapid testing, quick iteration, responsive planning, flexible execution, continuous optimization, market adaptation)
6. International Marketing and Future Trends
6.1 Global Marketing Strategy and Expansion
International marketing including (global strategy, market entry strategies, country analysis, cultural adaptation, regulatory compliance, competitive analysis, risk management)
Market entry including (entry modes, market selection, timing strategies, resource requirements, partnership strategies, risk assessment, success factors)
Cultural adaptation including (cultural analysis, local adaptation, cultural sensitivity, communication adaptation, product adaptation, service adaptation, brand localization)
Global branding including (global brand strategy, local adaptation, brand consistency, cultural relevance, brand portfolio, brand architecture, brand management)
International partnerships including (local partnerships, distribution partners, joint ventures, strategic alliances, licensing agreements, franchise models, partnership management)
Regulatory compliance including (international regulations, trade regulations, advertising regulations, data privacy, consumer protection, compliance management, risk mitigation)
Global operations including (operational coordination, supply chain management, logistics management, quality control, performance monitoring, cultural management)
6.2 Emerging Technologies and Innovation
Technology trends including (artificial intelligence, machine learning, blockchain, IoT, virtual reality, augmented reality, voice technology, automation)
AI in marketing including (predictive analytics, personalization, chatbots, recommendation engines, automated optimization, customer insights, content creation)
Marketing automation including (workflow automation, personalization automation, campaign automation, lead nurturing, customer journey automation, performance optimization)
Voice marketing including (voice search optimization, voice commerce, smart speakers, voice advertising, conversational marketing, voice analytics)
AR/VR marketing including (immersive experiences, virtual showrooms, augmented reality ads, virtual events, experiential marketing, technology integration)
Blockchain marketing including (data security, transparency, customer trust, loyalty programs, supply chain transparency, digital identity, smart contracts)
IoT marketing including (connected devices, data collection, behavioral insights, personalized experiences, location-based marketing, real-time engagement)
6.3 Sustainable and Ethical Marketing
Sustainable marketing including (environmental responsibility, social responsibility, ethical practices, sustainable business models, stakeholder value, long-term thinking)
CSR marketing including (corporate social responsibility, community engagement, social impact, cause marketing, purpose-driven marketing, stakeholder engagement)
Ethical considerations including (marketing ethics, consumer protection, privacy protection, transparency, honest communication, responsible marketing, regulatory compliance)
Purpose-driven marketing including (brand purpose, social impact, value alignment, authentic communication, stakeholder engagement, long-term value, competitive advantage)
Green marketing including (environmental marketing, eco-friendly products, sustainability communication, green positioning, environmental impact, conscious consumption)
Social impact marketing including (social causes, community support, social change, impact measurement, stakeholder engagement, reputation building, value creation)
Transparency marketing including (open communication, honest messaging, data transparency, process transparency, stakeholder trust, relationship building, competitive advantage)
6.4 Privacy and Data Protection
Data privacy including (GDPR compliance, privacy regulations, consent management, data protection, privacy by design, user rights, compliance monitoring)
Customer data including (data collection, data usage, data security, data governance, customer consent, data minimization, purpose limitation)
Privacy marketing including (privacy communication, trust building, transparency, customer control, privacy value proposition, competitive advantage, relationship building)
Compliance management including (regulatory compliance, privacy policies, consent systems, data audits, compliance monitoring, risk management, legal requirements)
Trust building including (customer trust, data trust, brand trust, relationship trust, transparency, reliability, security, ethical practices)
Consent management including (consent collection, consent management, preference centers, opt-in processes, opt-out processes, consent tracking, compliance verification)
Data governance including (data policies, data standards, data quality, data security, access controls, data lifecycle, governance frameworks)
6.5 Agile Marketing and Responsive Strategies
Agile methodology including (agile principles, sprint planning, rapid iteration, responsive planning, flexible execution, continuous improvement, team collaboration)
Responsive marketing including (market responsiveness, customer responsiveness, competitive responsiveness, trend responsiveness, crisis responsiveness, opportunity responsiveness)
Rapid testing including (quick experiments, rapid prototyping, fast learning, quick iteration, minimum viable campaigns, test-and-learn, optimization)
Flexible planning including (adaptive planning, scenario planning, contingency planning, rolling forecasts, flexible budgets, dynamic strategies, responsive execution)
Real-time marketing including (real-time engagement, moment marketing, trending topics, live events, social listening, rapid response, timely relevance)
Cross-functional collaboration including (team integration, collaborative planning, shared objectives, communication systems, coordination mechanisms, performance alignment)
Continuous optimization including (ongoing improvement, performance monitoring, rapid adjustment, learning integration, optimization cycles, market adaptation)
6.6 Future of Marketing and Strategic Planning
Marketing evolution including (marketing transformation, future trends, technology impact, consumer evolution, business model changes, competitive landscape, strategic implications)
Digital transformation including (digital-first marketing, technology integration, data-driven marketing, customer-centric marketing, omnichannel marketing, innovation adoption)
Customer evolution including (changing expectations, digital natives, mobile-first consumers, privacy consciousness, value consciousness, experience expectations)
Industry disruption including (disruptive technologies, new business models, market changes, competitive threats, opportunity creation, strategic response)
Skills development including (future skills, digital skills, analytical skills, creative skills, strategic skills, leadership skills, continuous learning)
Organizational adaptation including (organizational change, capability building, culture transformation, agile organization, innovation culture, customer centricity)
Strategic foresight including (future planning, scenario development, trend analysis, early warning systems, strategic options, competitive preparation, market readiness)
Why Choose This Course?
Comprehensive coverage of modern marketing strategies from traditional to digital transformation
Integration of analytical thinking with creative strategic development
Hands-on experience with real marketing challenges and strategic planning
Focus on measurable results and ROI-driven marketing approaches
Expert instruction from certified marketing professionals with extensive industry experience
Note: This course outline, including specific topics, modules, and duration, is subject to change and also can be customized based on the specific needs and requirements of the client.
Practical Assessment
Marketing strategy development including (situation analysis, strategy formulation, implementation planning, resource allocation, performance measurement, stakeholder communication, success evaluation)
Digital campaign creation including (campaign planning, content development, channel selection, automation setup, performance tracking, optimization implementation, ROI measurement)
Brand strategy project including (brand analysis, positioning development, experience design, communication strategy, implementation planning, performance monitoring, optimization strategies)
Analytics implementation including (metrics framework, dashboard development, data analysis, insight generation, recommendation development, optimization planning, performance improvement)
Market research project including (research design, data collection, analysis completion, insight development, strategic recommendations, presentation delivery, action planning)
International expansion plan including (market analysis, entry strategy, cultural adaptation, partnership development, implementation planning, risk management, performance measurement)
Course Overview
This comprehensive Marketing Strategies & Planning training course provides participants with essential knowledge and practical skills required for developing, implementing, and managing effective marketing strategies in dynamic business environments. The course covers fundamental marketing principles along with advanced strategic planning techniques, digital marketing integration, and performance measurement systems necessary for achieving sustainable competitive advantage and business growth.
Participants will learn to apply American Marketing Association (AMA) professional standards, Chartered Institute of Marketing (CIM) best practices, ISO 9001 quality management principles, and GDPR compliance requirements to develop comprehensive marketing strategies. This extensive program combines theoretical foundations with hands-on strategy development, practical digital marketing applications, and real-world case studies to ensure participants develop robust marketing competencies while emphasizing customer-centric approaches, data-driven decision making, and integrated multi-channel strategies across diverse market sectors and business models.
Key Learning Objectives
Master comprehensive marketing strategy development and strategic planning methodologies
Apply market research and consumer behavior analysis techniques for strategic insights
Execute competitive analysis and market positioning strategies for competitive advantage
Implement digital marketing integration and omnichannel strategy development
Develop brand management and brand strategy frameworks for market differentiation
Apply customer relationship management and customer experience optimization techniques
Execute marketing mix optimization and integrated campaign development strategies
Implement performance measurement and marketing analytics for ROI optimization
Develop international marketing strategies and global market expansion approaches
Apply innovation and product development marketing for new market creation
Execute crisis management and reputation marketing for brand protection
Implement sustainable marketing and ethical marketing practices for long-term success
Knowledge Assessment
Marketing strategy fundamentals including (strategic frameworks, planning processes, segmentation strategies, competitive analysis, customer behavior, value proposition development, positioning strategies)
Digital marketing including (digital strategy, content marketing, social media marketing, search marketing, email marketing, marketing automation, digital analytics, performance optimization)
Brand management including (brand strategy, customer experience, CRM systems, product development, service marketing, brand protection, crisis management, relationship building)
Integrated communications including (IMC strategy, advertising campaigns, public relations, event marketing, partnership marketing, campaign optimization, performance measurement, ROI analysis)
Marketing analytics including (metrics development, customer analytics, ROI analysis, digital analytics, market research, performance optimization, continuous improvement, data-driven decision making)
International marketing including (global strategies, emerging technologies, sustainable marketing, privacy compliance, agile marketing, future trends, strategic planning, innovation adoption)
Targeted Audience
Marketing managers and marketing directors
Brand managers and product managers
Digital marketing specialists and managers
Business development managers and strategists
Marketing coordinators and marketing analysts
Advertising and communications professionals
Market research and consumer insights professionals
E-commerce managers and online marketing specialists
International marketing and export managers
Startup founders and entrepreneurs
Management consultants and business advisors
Sales managers requiring marketing knowledge
