Relationship Building Training Service | in Dammam - Riyadh - Jeddah - Makkah

Relationship Building training covering communication, trust development, networking, conflict resolution, and rapport for professional success.

Course Title

Relationship Building

Course Duration

1 Day

Competency Assessment Criteria

Practical Assessment and Knowledge Assessment

Training Delivery Method

Classroom (Instructor-Led) or Online (Instructor-Led)

Service Coverage

Saudi Arabia - Bahrain - Kuwait - Philippines

Course Average Passing Rate

98%

Post Training Reporting

Post Training Report(s) + Candidate(s) Training Evaluation Forms

Certificate of Successful Completion

Certification is provided upon successful completion. The certificate can be verified through a QR-Code system.

Certification Provider

Tamkene Saudi Training Center - Approved by TVTC (Technical and Vocational Training Corporation)

Certificate Validity

2 Years (Extendable with additional training hours)

Instructors Languages

English / Arabic / Urdu / Hindi / Pashto

Training Services Design Methodology

ADDIE Training Design Methodology

Course Overview

This comprehensive Relationship Building training course equips participants with essential knowledge and practical skills required for establishing meaningful professional relationships, developing trust with stakeholders, and creating lasting connections that enhance career success and organizational effectiveness. The course covers fundamental relationship principles along with practical techniques for effective communication, rapport building, trust development, networking strategies, and conflict resolution to enable professionals to connect authentically, maintain productive relationships, and leverage networks for mutual benefit.

Participants will learn to apply proven methodologies including Rapport Building techniques, Active Listening skills, Emotional Intelligence application, Trust Development strategies, Networking frameworks, and Relationship Maintenance practices to initiate conversations effectively, build authentic connections, demonstrate empathy, manage conflicts constructively, expand professional networks, and sustain long-term relationships. This course combines theoretical concepts with practical applications and real-world case studies to ensure participants gain valuable skills applicable to their professional environment while emphasizing authenticity, mutual respect, value creation, and relationship sustainability.

Key Learning Objectives

Understand fundamental relationship building principles and dynamics
Apply effective communication techniques to build connections
Develop rapport and establish trust with diverse stakeholders
Practice active listening and demonstrate empathy
Build and maintain professional networks strategically
Navigate and resolve relationship conflicts constructively
Leverage emotional intelligence in relationship management
Create value and maintain long-term professional relationships

Group Exercises

Networking practice including (introducing yourself, building rapport, exchanging information, planning follow-up)
Active listening exercise including (paired listening, paraphrasing, empathy demonstration, feedback)

Knowledge Assessment

Technical quizzes on relationship concepts including (multiple-choice questions on communication, matching exercise for emotional intelligence, trust component identification)
Scenario-based assessments including (analyzing relationship situations, recommending approaches, solving relationship challenges)
Communication exercises including (demonstrating active listening, building rapport, showing empathy)
Networking evaluation including (assessing networking strategies, planning approach, creating value)

Course Outline

1. Introduction to Relationship Building

Relationship building definition including (connection establishment, trust development, mutual benefit)
Relationship importance including (career advancement, business success, collaboration effectiveness, support networks)
Types of professional relationships including (colleagues, supervisors, clients, suppliers, industry peers)
Relationship building benefits including (opportunities, information access, influence, support, satisfaction)
Relationship principles including (authenticity, reciprocity, consistency, respect, trust)

2. Communication Foundations for Relationship Building

Effective communication including (clarity, conciseness, appropriate tone, audience awareness)
Verbal communication including (word choice, voice tone, articulation, positive language)
Non-verbal communication including (body language, facial expressions, eye contact, posture, gestures)
Written communication including (professional emails, timely responses, appropriate formality, clarity)
Communication barriers including (assumptions, distractions, emotional states, cultural differences, jargon)

3. Rapport Building and First Impressions

First impression impact including (appearance, greeting, handshake, smile, confidence)
Rapport building techniques including (finding common ground, mirroring, matching energy, shared interests)
Small talk mastery including (conversation starters, open questions, topic selection, transition to business)
Name usage including (remembering names, proper pronunciation, appropriate frequency)
Professional presence including (confidence, approachability, authenticity, positive energy)

4. Active Listening and Empathy

Active listening including (full attention, understanding seeking, response withholding, confirmation)
Listening techniques including (paraphrasing, summarizing, asking questions, reflecting feelings)
Empathy demonstration including (perspective taking, emotional recognition, validation, compassion)
Listening barriers including (interrupting, thinking ahead, judging, preparing responses, distractions)
Non-verbal listening cues including (eye contact, nodding, leaning forward, facial expressions)

5. Trust Development and Credibility

Trust components including (competence, reliability, honesty, benevolence, integrity)
Building credibility including (expertise demonstration, promise keeping, consistency, transparency)
Vulnerability and openness including (appropriate sharing, admitting mistakes, asking for help)
Reliability demonstration including (meeting commitments, punctuality, follow-through, accountability)
Trust maintenance including (honesty, consistency, communication, addressing breaches)

6. Emotional Intelligence in Relationships

Emotional intelligence components including (self-awareness, self-regulation, social awareness, relationship management)
Self-awareness including (emotion recognition, trigger identification, strength and weakness understanding)
Social awareness including (reading others, empathy, organizational awareness, service orientation)
Relationship management including (influence, conflict management, teamwork, inspiration)
Emotional regulation including (impulse control, stress management, adaptability, positive outlook)

7. Networking Strategies and Techniques

Networking purpose including (relationship expansion, opportunity discovery, knowledge sharing, support building)
Networking opportunities including (industry events, conferences, professional associations, social platforms)
Networking approach including (value mindset, genuine interest, giving first, quality over quantity)
Conversation strategies including (elevator pitch, asking questions, listening actively, exchanging contacts)
Follow-up practices including (timely connection, personalized message, value offering, relationship nurturing)

8. Professional Relationship Types and Management

Internal relationships including (peers, supervisors, subordinates, cross-functional teams)
External relationships including (clients, customers, suppliers, partners, industry contacts)
Stakeholder mapping including (influence identification, priority determination, relationship strategy)
Relationship customization including (communication preferences, interaction frequency, value alignment)
Boundary setting including (professional boundaries, appropriate disclosure, work-life separation)

9. Conflict Resolution and Difficult Conversations

Conflict sources including (miscommunication, competing interests, personality differences, resource scarcity)
Conflict resolution approaches including (collaboration, compromise, accommodation, avoidance, competition)
Difficult conversation preparation including (objective clarification, perspective consideration, outcome focus)
Conversation techniques including (calm tone, specific examples, I-statements, solution focus)
Relationship repair including (acknowledgment, apology, corrective action, trust rebuilding)

10. Value Creation and Reciprocity

Value provision including (information sharing, introductions, support, expertise, resources)
Reciprocity principle including (giving first, balanced exchange, gratitude, generosity)
Help offering including (specific assistance, follow-through, no strings attached, genuine support)
Asking for help including (clear requests, appropriate timing, reciprocation, appreciation)
Mutual benefit including (win-win thinking, shared goals, collaboration, partnership)

11. Case Studies & Group Discussions

Relationship building success stories including (career advancement through networking, strategic partnerships, mentor relationships)
Relationship challenges including (trust breaches, communication breakdowns, conflict escalation)
Industry networking examples including (professional associations, LinkedIn strategies, conference networking)
Lessons from relationship failures including (neglect, inauthenticity, one-sided benefit, poor conflict management)
The importance of proper training in developing effective relationship building capabilities

Practical Assessment

Relationship building demonstration including (initiating conversation, building rapport, demonstrating active listening, establishing common ground, planning relationship maintenance)
Conflict resolution simulation including (managing difficult conversation, demonstrating empathy, finding collaborative solution, maintaining relationship respect)

Gained Core Technical Skills

Upon successful completion of this course, participants will have gained the following core technical skills:

Communication effectiveness including (verbal skills, non-verbal awareness, written communication, barrier management)
Rapport building including (first impressions, small talk, common ground, professional presence)
Active listening including (full attention, paraphrasing, questioning, empathy demonstration)
Trust development including (credibility building, reliability, honesty, vulnerability, consistency)
Emotional intelligence including (self-awareness, self-regulation, social awareness, relationship management)
Networking strategies including (event preparation, conversation initiation, value offering, follow-up)
Stakeholder management including (mapping, prioritization, customization, boundary setting)
Conflict resolution including (difficult conversations, collaborative approach, relationship repair)
Value creation including (reciprocity, help offering, mutual benefit, generosity)
Relationship maintenance including (consistent contact, value delivery, trust sustaining, network nurturing)

Training Design Methodology