This course is designed to enhance participants' ability to communicate effectively in personal and professional settings. It focuses on developing verbal, non-verbal, and written communication skills while fostering active listening, empathy, and confidence.
**Communication Skills Training Course Outline**
This course is designed to enhance participants' ability to communicate effectively in personal and professional settings. It focuses on developing verbal, non-verbal, and written communication skills while fostering active listening, empathy, and confidence.
Course Outline:
1. Introduction to Communication - Importance of effective communication - Elements of the communication process - Barriers to communication and how to overcome them
2. Verbal Communication Skills - Structuring clear and concise messages - Using appropriate tone, language, and vocabulary - Techniques for persuasive and assertive communication
3. Non-Verbal Communication - Understanding body language and gestures - Maintaining eye contact and posture - Recognizing non-verbal cues in others
4. Active Listening Skills - Principles of active listening - Techniques for improving listening skills: paraphrasing, reflecting, and summarizing - Avoiding common listening pitfalls
5. Interpersonal Communication - Building rapport and trust in conversations - Managing emotions during interactions - Navigating difficult conversations and conflict resolution
6. Written Communication - Crafting effective emails and professional documents - Structuring messages for clarity and impact - Common pitfalls in written communication and how to avoid them
7. Public Speaking and Presentation Skills - Overcoming fear and building confidence - Structuring and delivering engaging presentations - Tips for effective storytelling and audience engagement
8. Communication in Teams - Enhancing collaboration through clear communication - Adapting to diverse communication styles - Providing and receiving constructive feedback
9. Cross-Cultural and Inclusive Communication - Understanding cultural differences in communication - Adapting communication styles for inclusivity - Avoiding stereotypes and biases
10. Practical Activities and Role-Playing - Case studies and group exercises to apply learned skills - Role-playing scenarios for conflict resolution, team communication, and public speaking - Feedback and coaching from facilitators and peers
11. Assessment and Certification - Written and practical assessments to evaluate understanding and application - Certificate of completion for successful participants
Key Takeaways: Participants will learn to: - Communicate with clarity, confidence, and purpose. - Improve active listening and non-verbal communication. - Navigate challenging conversations and provide effective feedback. - Adapt communication styles for diverse audiences.
Unlock the power of effective communication and build stronger connections—enroll today!
Main Service Location
Course Title
Communication Skills
Course Duration
1 Day
Assessment Type
Knowledge Assessment
Training Delivery Method
Classroom/Online
Service Category
Training, assessment, and certification services.
Service Coverage
Saudi Arabia - Bahrain - Kuwait - Philippines
Certificate of Successful Completion
Certification is provided upon successful completion. The certificate can be verified through a QR-Code system.
Certification Provider
Tamkene Training Center
Instructors Languages
English / Arabic / Urdu / Hindi
Course Description
This course is designed to enhance participants' ability to communicate effectively in personal and professional settings. It focuses on developing verbal, non-verbal, and written communication skills while fostering active listening, empathy, and confidence.
**Communication Skills Training Course Outline**
This course is designed to enhance participants' ability to communicate effectively in personal and professional settings. It focuses on developing verbal, non-verbal, and written communication skills while fostering active listening, empathy, and confidence.
Course Outline:
1. Introduction to Communication - Importance of effective communication - Elements of the communication process - Barriers to communication and how to overcome them
2. Verbal Communication Skills - Structuring clear and concise messages - Using appropriate tone, language, and vocabulary - Techniques for persuasive and assertive communication
3. Non-Verbal Communication - Understanding body language and gestures - Maintaining eye contact and posture - Recognizing non-verbal cues in others
4. Active Listening Skills - Principles of active listening - Techniques for improving listening skills: paraphrasing, reflecting, and summarizing - Avoiding common listening pitfalls
5. Interpersonal Communication - Building rapport and trust in conversations - Managing emotions during interactions - Navigating difficult conversations and conflict resolution
6. Written Communication - Crafting effective emails and professional documents - Structuring messages for clarity and impact - Common pitfalls in written communication and how to avoid them
7. Public Speaking and Presentation Skills - Overcoming fear and building confidence - Structuring and delivering engaging presentations - Tips for effective storytelling and audience engagement
8. Communication in Teams - Enhancing collaboration through clear communication - Adapting to diverse communication styles - Providing and receiving constructive feedback
9. Cross-Cultural and Inclusive Communication - Understanding cultural differences in communication - Adapting communication styles for inclusivity - Avoiding stereotypes and biases
10. Practical Activities and Role-Playing - Case studies and group exercises to apply learned skills - Role-playing scenarios for conflict resolution, team communication, and public speaking - Feedback and coaching from facilitators and peers
11. Assessment and Certification - Written and practical assessments to evaluate understanding and application - Certificate of completion for successful participants
Key Takeaways: Participants will learn to: - Communicate with clarity, confidence, and purpose. - Improve active listening and non-verbal communication. - Navigate challenging conversations and provide effective feedback. - Adapt communication styles for diverse audiences.
Unlock the power of effective communication and build stronger connections—enroll today!
