Emergency Response Awareness Training Service | in Dammam - Riyadh - Jeddah - Makkah

1. Introduction to Emergency Response

• Emergency response awareness definition including (recognition, notification, protection, basic response, professional responder support)

• Common workplace emergencies including (fire, medical, chemical spill, natural disaster, violence, utility failure, severe weather)

• OSHA 29 CFR 1910.38 Emergency Action Plan requirements including (written plan, employee training, alarm system, evacuation procedures)

• Employee versus responder roles including (awareness-level actions, evacuation focus, notification, first responder operations, technical specialists)

• Legal duties and Good Samaritan protection including (duty to act in some jurisdictions, reasonable care standard, liability limitations)

• Course objectives including (emergency recognition, response procedures, evacuation, communication, life safety priorities)

2. Emergency Action Plans and Preparedness

2.1 Emergency Action Plan Components per OSHA 1910.38

• Emergency Action Plan (EAP) required elements including (evacuation procedures, emergency escape routes, procedures for employees who remain, accounting procedures, rescue/medical duties, alarm system, emergency contacts)

• Evacuation routes and exits including (primary and secondary routes, clearly marked, adequate number per NFPA 101 Life Safety Code, unobstructed, illuminated)

• Assembly points including (designated location, safe distance from building, accountability procedures, headcount, all-clear signal)

• Critical operations shutdown including (designated employees, safe shutdown procedures, equipment securing, utility isolation when necessary)

• Employee training requirements per 1910.38(f) including (upon hiring, when plan changes, when employee responsibilities change, annual review)

2.2 Types of Workplace Emergencies

• Fire emergencies including (smoke, flames, alarms, evacuation priority, RACE procedures, fire extinguisher use if trained and safe)

• Medical emergencies including (unconsciousness, chest pain, severe bleeding, choking, seizures, allergic reactions, fractures, emergency services activation)

• Hazardous material incidents including (chemical spills, gas leaks, contamination, evacuation or shelter-in-place, specialized response)

• Natural disasters including (earthquakes, tornadoes, hurricanes, floods, severe weather, shelter procedures, post-event hazards)

• Utility failures including (power outage, water loss, HVAC failure, elevator entrapment, communication loss, backup systems)

• Security incidents including (workplace violence, active shooter, bomb threat, suspicious packages, lockdown procedures)

2.3 Personal Preparedness

• Know your surroundings including (exit locations, assembly points, alarm sounds, AED location, first aid kit, emergency equipment)

• Emergency contact information including (memorizing numbers, ICE contacts In Case of Emergency, work emergency line, local emergency services)

• Personal emergency supplies including (medications, phone charger, emergency contact list, personal items, comfort items if sheltering)

• Situational awareness including (be alert, trust instincts, identify hazards, plan escape routes, "what if" scenarios)

3. Emergency Recognition and Notification

3.1 Recognizing Emergency Situations

• Early warning signs including (smoke smell, unusual sounds, chemical odors, alarms, shouting, behavioral changes, environmental cues)

• Assessing severity including (immediate danger to life, potential for escalation, number of people affected, time factors, resource needs)

• Common mistake avoidance including (not investigating alone, no delay in notification, not assuming someone else called, trust your senses)

• Situational awareness including (observe, orient, decide, act OODA loop, threat assessment, response selection)

3.2 Emergency Notification Procedures

• Activating fire alarm including (pull station location, how to activate, evacuation trigger, calling emergency services still required)

• Calling emergency services including (dial emergency number 911 or local, provide clear information, stay on line, follow dispatcher instructions)

• Information to provide including (nature of emergency, specific location address/building/floor/room, number of victims, hazards present, your name and callback)

• Internal notification including (supervisor notification, safety department, security, facility management, communication chain)

• Communication methods including (telephone, radio, public address, alarm systems, emergency notifications apps, backup methods)

3.3 Alarm Systems and Signals

• Fire alarm signals per NFPA 72 including (continuous sound, distinctive tone, evacuation required, do not ignore or assume drill)

• Shelter-in-place signal including (different from evacuation, announcement, PA system, specific instructions, location-dependent)

• All-clear signal including (announcement, verbal communication, signal indicating safe to return, accountability verification)

• Alarm system limitations including (may not sound everywhere, alarm fatigue, testing schedules, power outage impact, backup systems)

4. Evacuation Procedures

4.1 When and How to Evacuate

• Evacuation triggers including (fire alarm, emergency announcement, supervisor direction, observed danger, smell/smoke, instinct for safety)

• Evacuation priorities per NFPA 101 including (life safety first, property protection secondary, alert others, assist those needing help if safe, close doors)

• Evacuation steps including (stop work immediately, secure valuables if time permits, grab personal items if nearby, proceed to nearest exit, close doors behind you)

• What NOT to do including (no elevators during fire, no returning for belongings, no investigating, no delaying, no propping doors open)

4.2 Evacuation Routes and Exits

• Exit route requirements per OSHA 1910.36 including (two exits minimum from most areas, clearly marked, adequate width 28 inches minimum, unobstructed, proper lighting)

• Primary versus secondary routes including (know both, use nearest safe exit, alternative if blocked, stairs only no elevators during fire)

• Exit signage including (illuminated exit signs, directional arrows, photoluminescent if required, visible from all directions)

• Evacuation maps including (you are here, exit routes marked, assembly point, emergency equipment locations, posted conspicuously)

4.3 Assembly Points and Accountability

• Assembly point location including (safe distance from building 150+ feet, clear of emergency vehicle access, predetermined location, signage)

• Headcount procedures including (supervisor accountability, buddy system, visitor tracking, reporting missing persons, do not re-enter)

• Special considerations including (visitors and contractors, night shift, multiple buildings, employees in field, remote workers)

• All-clear and re-entry including (official announcement only, inspection completion, hazard elimination, permission to return)

5. Shelter-in-Place and Lockdown Procedures

5.1 Shelter-in-Place Procedures

• Shelter-in-place definition including (remain indoors, seal environment, protection from external hazards, hazmat, severe weather, air quality)

• When to shelter-in-place including (chemical release outside, tornado warning, severe weather, airborne hazards, official direction)

• Shelter-in-place steps including (go inside immediately, close all windows and doors, shut off ventilation HVAC, seal gaps with tape/towels if hazmat, move to interior room)

• Shelter location selection including (interior room, minimal windows, above ground if flooding, basement if tornado, communications available)

• Duration and all-clear including (remain until official notification, monitor emergency broadcasts, emergency services announcement, ventilate after all-clear)

5.2 Lockdown Procedures

• Lockdown definition including (secure-in-place, external security threat, active shooter, violence, prevent unauthorized entry)

• Lockdown triggers including (announcement, security alert, violence in vicinity, armed intruder, suspicious person, police direction)

• Lockdown actions including (go to nearest secure room, lock and barricade doors, turn off lights, silence phones, stay low, stay quiet, stay put)

• Run-Hide-Fight protocol including (run evacuate if safe route, hide if evacuation impossible, fight as absolute last resort for survival)

• All-clear and caution including (law enforcement announcement only, visual verification of police, follow officer instructions, hands visible, no sudden movements)

5.3 Special Circumstances

• Employees outside building including (safe location, do not enter, notify supervisor, await instructions, designated meeting area)

• Visitors and customers including (staff responsibility, direction, assistance, accountability, safety priority)

• People with disabilities including (assistance plans, buddy system, evacuation chairs, areas of refuge, communication methods, no abandonment)

• After-hours and limited staff including (modified procedures, self-evacuation, external notification, security monitoring, check-in protocols)

6. Fire Emergency Response

6.1 Fire Safety Basics

• Fire triangle including (heat, fuel, oxygen, remove one element to extinguish, combustion chemistry)

• Classes of fire per NFPA 10 including (Class A ordinary combustibles, Class B flammable liquids, Class C electrical, Class D metals, Class K cooking oils)

• Fire spread including (direct flame, radiant heat, conduction, convection, smoke and toxic gases, flashover, backdraft)

• Fire hazards including (emergency exit blocking, fire door propping, flammable storage, ignition sources, housekeeping, extension cords)

6.2 RACE Fire Response Protocol

• R - Rescue including (rescue people in immediate danger, alert others, pull fire alarm, only if safe and quick, do not endanger yourself)

• A - Alarm including (activate fire alarm pull station, call emergency services, notify others, alert supervisor, building evacuation)

• C - Confine including (close doors and windows, contain fire spread, smoke compartmentation, do not lock doors, evacuate area)

• E - Extinguish/Evacuate including (use fire extinguisher only if trained and fire is small, evacuate if fire spreads, safety first, exit immediately if unsafe)

6.3 Fire Extinguisher Use (If Trained)

• PASS technique including (Pull pin, Aim nozzle at base of fire, Squeeze handle, Sweep side to side)

• When to use extinguisher including (fire small (wastebasket size), trained, safe exit available, correct extinguisher type, early stage)

• When NOT to use including (fire spreading, smoke-filled room, unknown material, no training, exit blocked, beyond incipient stage)

• Extinguisher limitations including (discharge time 8-20 seconds, range 6-20 feet, one-time use, professional inspection required)

7. Medical Emergency Response

7.1 Recognizing Medical Emergencies

• Life-threatening conditions including (unconsciousness, no breathing, no pulse, severe bleeding, chest pain, choking, seizures, anaphylaxis)

• Serious conditions requiring EMS including (difficulty breathing, suspected fractures, head injuries, burns, poisoning, severe allergic reactions)

• Emergency versus urgent including (immediate life threat versus delayed care acceptable, triage priority, judgment calls)

• Calling for help including (dial emergency services, activate emergency response team, AED retrieval, first aid kit, clear communication)

7.2 Basic Emergency Response Actions

• Scene safety first including (assess hazards, protect yourself, do not become second victim, move victim only if immediate danger, wait for EMS)

• Universal precautions per OSHA 1910.1030 including (assume blood/body fluids infectious, gloves, avoid direct contact, hand hygiene, PPE)

• Assessing victim including (responsiveness check, breathing check, circulation check, injury assessment, reassurance)

• Recovery position including (unconscious but breathing, side-lying, airway open, monitor, prevent aspiration)

• Do no harm including (within training scope only, do not move if spinal injury suspected, comfort and reassure, await professional help)

7.3 AED and CPR Awareness

• AED (Automated External Defibrillator) purpose including (analyze heart rhythm, shock if ventricular fibrillation, restart heart, survival improvement)

• AED location including (marked signs, accessible, building maps, designated areas, retrieval during emergency)

• AED use basics including (trained personnel, turn on and follow voice prompts, apply pads, clear victim, automated analysis, shock delivery if advised)

• CPR awareness including (hands-only CPR for untrained, chest compressions, rescue breathing if trained, immediate EMS call, continue until help arrives)

• Choking response including (universal choking sign, abdominal thrusts Heimlich, back blows if trained, conscious versus unconscious)

8. Hazardous Materials Awareness

8.1 Recognizing Hazardous Materials

• Hazmat indicators including (labels, placards, SDS Safety Data Sheets, odors, vapor clouds, containers, pipeline markers, unusual conditions)

• GHS pictograms including (flame, exclamation mark, health hazard, corrosion, gas cylinder, exploding bomb, skull and crossbones)

• NFPA 704 diamond including (health blue, flammability red, reactivity yellow, special white, numerical ratings 0-4)

• Common workplace hazardous materials including (cleaning chemicals, fuels, solvents, compressed gases, batteries, medical waste)

8.2 Hazmat Emergency Response

• Response priorities including (self-protection first, evacuation, isolation, notification, no heroics, specialized response required)

• Isolation distance including (stay upwind, uphill, upstream, safe distance, deny entry, establish perimeter)

• Notification including (emergency services, facility management, safety department, hazmat team, provide information on material if known)

• Decontamination basics including (remove contaminated clothing if safe, flush with water if chemical contact, emergency eyewash/shower use, medical attention)

8.3 Spill Response Limitations

• Incidental versus emergency release per OSHA 1910.120 including (small spill, no danger, trained employee cleanup versus large, hazardous, emergency responders only)

• Incidental spill response including (absorbent materials, spill kit use, containment, PPE, proper disposal, supervisor notification)

• Emergency spill response including (evacuate area, isolate, call emergency services, hazmat team response, no untrained cleanup)

• Spill kit location including (designated areas, contents, training on use, inspection, restocking after use)

9. Severe Weather and Natural Disasters

9.1 Severe Weather Preparedness

• Weather monitoring including (forecasts, weather apps, NOAA weather radio, emergency alerts, early warning systems)

• Tornado response including (warning versus watch, shelter location interior room lowest floor, crouch low, protect head, stay away from windows)

• Hurricane/typhoon preparation including (advance planning, securing property, evacuation routes, supply kits, shelter locations)

• Flooding including (evacuate if directed, do not walk/drive through water, move to higher ground, avoid electrical hazards)

• Severe thunderstorms including (lightning safety, indoor shelter, avoid windows, 30-30 rule lightning, wait 30 minutes after last thunder)

9.2 Earthquake Response

• Drop, Cover, Hold On including (drop to hands and knees, cover under desk/table, hold on, protect head and neck, stay until shaking stops)

• If outdoors including (move away from buildings, trees, power lines, drop to ground, cover head, wait for shaking to stop)

• After earthquake including (check for injuries, evacuate if building damaged, expect aftershocks, beware falling debris, utility shut-off if trained)

• Tsunami awareness including (earthquake near coast, immediate evacuation to high ground, no waiting for warning, run do not drive if close)

9.3 Post-Disaster Considerations

• Building damage assessment including (cracks, structural damage, gas leaks, electrical hazards, do not enter if unsafe, professional inspection)

• Utility hazards including (gas leaks evacuate and call utility, sparking electrical stay away, water damage electrical shock risk)

• Debris hazards including (unstable materials, sharp objects, broken glass, contaminated water, proper PPE, caution)

• Emotional support including (stress reactions normal, peer support, professional resources EAP, critical incident stress debriefing)

10. Incident Command System and Emergency Organization

10.1 ICS Basics

• Incident Command System (ICS) purpose including (standardized approach, scalable, clear authority, resource management, interagency coordination)

• ICS structure including (Incident Commander, Command Staff, Operations, Planning, Logistics, Finance/Administration)

• Unified command including (multiple jurisdictions, multiple agencies, single objectives, coordinated action, shared authority)

• Employee role in ICS including (follow directions, accountability, support operations, no freelancing, safety priority)

10.2 Emergency Response Team Roles

• Incident Commander including (overall authority, decision-making, resource allocation, communications, safety officer oversight)

• Floor wardens/marshals including (evacuation leadership, sweep areas, guide to exits, headcount, assist those needing help)

• First aid team including (provide basic care, coordinate with EMS, triage if multiple victims, supplies management)

• Emergency response team including (designated responders, specialized training, internal fire brigade if applicable, support professional responders)

10.3 Drills and Training

• Emergency drill types including (fire drills, evacuation drills, shelter-in-place, tabletop exercises, full-scale exercises)

• Drill frequency per OSHA and NFPA including (annual minimum fire drills, high-rise quarterly, healthcare more frequent, unannounced recommended)

• Drill participation including (take seriously, practice procedures, identify weaknesses, provide feedback, continuous improvement)

• After-action review including (what worked, what didn't, lessons learned, procedure updates, training needs, corrective actions)